Support Area

1570 Topics

Cost Center sync (Azure AD / Entra ID integration)

Hello! We need to get Cost Center attribute synced from Personio to Azure AD / Entra ID / M365 accounts.As it doesn’t seem to be actually supported attribute with your integration on Entra ID, I tried to sync it from Personio “Cost Center” to Entra ID “City” field (because it was an empty attribute on Entra ID side).This caused the Entra ID City -field to look like this:[{type=CostCenter, attributes={id=XyXyXy, name=000 XyXyXy, percentage=100}}]Looks like Personio’s information in the “Cost Center” field is in this format, so of course it doesn’t look as it should in the Entra ID “City” field.I tried searching for this issue (or any suggestions on what attribute field to sync Cost Center on Entra ID profiles), but I haven’t found anyone with this question.Would you have any suggestion for us, on what Entra ID attribute could we sync this Cost Center information from Personio, so it would look like it should?Or if there isn’t any supported field for information in this format on Entra I

2 months ago

marielle.van.wieringenCommunicator

asked in Integrations & Workflows

How to transfer Personio data to Power BI with API?

Hi all, has anyone already connected Personio with Power BI from Microsoft? I would like to know how to do it since there is no standard integrations available. Hope to hear from someone. :) Or maybe Personio has some advice. Bye, Marielle

2 months ago

hetaGetting Started

asked in Integrations & Workflows

Changing legal entity name

Hello, The name of one of our legal entities has changed and naturally we would like the valid name to be reflected in Personio as well. If we just change the name, would all the workflows and access rights built based on the legal entity follow the change? Or would we need to update those separately for the new name?There is no need to report the old and new name separately. Heta

2 months ago

AndreaVGetting Started

asked in Recruiting

Recruiting "Something went wrong, please try again." error message whenever I try to save or edit a job post

Hi everyone! Currently, whenever I try to save a job post as a draft I receive the following error message "Something went wrong, please try again." Also just to check it was not user error on my side, I have tried to edit roles that are already posted and the same error message appears. Has anyone ever experience something similar and if so is there a quick fix?Thanks in advance for any suggestions!

2 months ago

BogdanFollower

asked in Attendances & Absences

Adjust the carryover expiration date

Dear all, For now we have a policy assigned to employees with carryover days expiration date set to 3 months.According to our newest vacation policy, we want to extend this date to 15th of April.This policy is already assigned to our employees, and apparently it cannot be changed. Can you please advise if there is any possibility to adjust the carryover expiration date from March 31 to April 15? Thanks and regards,Bogdan

2 months ago

katekateGetting Started

asked in Attendances & Absences

Not all absence types are visible for all users

Hello! Some of our users do not see all available absence types in their calendars and therefore cannot choose them while taking days off. e.g. "other paid leave (relocation).For others, there is no option to take paid vacation from the previous year. All these types are indicated in the settings and visible to admins (like myself). How do I make sure it is visible to everyone without changing the main accrual policy for the paid leave vacation? Thanks!Best, Kate

2 months ago

Firuza_AkGetting Started

asked in Attendances & Absences

MggutieGetting Started

asked in Recruiting

Internal promotion

Hola, tengo un empleado activo y va a promocionar a un puesto de trabajo. Debo crear el puesto y hacer todo el proceso como si fuera una nueva incorporación ¿?Hi, I have an active employee and he/she is going to be promoted to a job. Should I create the position and go through the whole process as if it were a new hire?

2 months ago

Anastasia07Newbie

asked in Other Topics

Using Personio in Russia

We are an international company with one of the divisions in Russia. To what extent can Personio be used for employees in Russia: connect with local recruiting services, use employee accounting, calculate salaries in rubles, etc?

2 months ago

LegoMDExplorer

asked in Attendances & Absences

How to request 30-50% sick leave?

Hi @here, is there any improvement on how to register a period of sick leave on Personio absence calendar if the doctor’s cert states 30 or 50% per day for 2-3 weeks? It would be very useful to have a solution for that since it happens often that the employee receive that kind of certificate from the doctor. Thank you for the update in advance! Diana

2 months ago

ChristinaGetting Started

asked in Performance & Development

Peer review visibility

Hi, regarding visibility of the peer reviews: in the documentation it says that employees can choose if they want to share the peer feedback with the individual, though I have now cases that even though the feedback was not shared with them they can still see it. Is this a know issue or could I somehow change it? Thanks in advance!

2 months ago

LisaJGetting Started

asked in Employee Data & Documents

How do I switch employment types?

Hi, I want to switch someone from being a Freelancer to a full time employee, without the information of when they were a freelancer being lost. Do I terminate their old profile and create a new one?Unfortunately I couldn’t find any related questions/solutions.Thanks in advance.Lisa

2 months ago

Uje2024Getting Started

asked in Employee Roles & Approvals

Adding new employees

Hi! We want our teamleaders to be able to add new employees (or actually only external consultants and freelancers) to Personio? How can we create such a role with this kind of right?

2 months ago

xavier.picoFollower

asked in Other Topics

Export custom holiday calendars

Hi,Is there a way to export custom holiday calendars?

2 months ago

FrankieFollower

asked in Performance & Development

Review to dos - cycle closed

How can you get rid of to dos for reviews after the cycle has been closed? And, generally, is there a way to decline a request of a review?

2 months ago

Jennifer SaeweGetting Started

asked in Recruiting

Interview planing-setting up reminders

Hey guys, is it possible to send a friendly reminder to the interviewer if they don't answer?Greetings, Jenny

2 months ago

andreabbGetting Started

asked in Integrations & Workflows

Slack Integration: Anniversaries on weekends

Hello! We have noticed that during the weekend we do not get notifications of work anniversaries or birthdays of our employees. And we wonder if this is something that we could modify on our end.Thank you in advance!!

2 months ago

RaeGetting Started

asked in Performance & Development

Performance Feedbacks in one document

Hello everyone, We have the following requirements, to use the Performance cycles effiently:Separately, the employee and the supervisor receives a Yearly Performance- and Development sheet to fill out (as a preparation to the yearly meeting). Afterwards, the yearly meeting takes place and HR finalizes all decisions in one document, that will be uploaded to the performance tab.Up to now, the respective people can submit the feedback, but this results in a single document for each evaluation, which makes the workflow inefficient. How do you plan your yearly Performance Meeting and how can this be done efficiently through Personio?

2 months ago

fmasonGetting Started

asked in Attendances & Absences

reason for sickness

Very frustrated that i cant import historic reasons for sickness as part of my implementation. Surely this is a common request

2 months ago

LisaJGetting Started

asked in Attendances & Absences

Overtime approval

Hi everyone, we realized people are independently converting their overtime.Is there a way to switch of overtime converting into compensated hours? And is it possible to implement an approval workflow, for wanting to convert overtime into compensated hours? I’ve been looking about an 1 hour for an answer to these questions but couldn’t find anything.😬Thanks for your help in advance!

2 months ago

Marti

asked in Integrations & Workflows

API Assistance - Retrieving Scheduled Future Changes in Employee Information

Hello IT Team,We are currently exploring ways to enhance our data management processes, setting Personio as the SSOTand require assistance in retrieving scheduled changes in employee information through an API. Specifically, our goal is to access future scheduled changes in employee data via API. Additionally, we seek guidance on how best to retrieve the same historical data for specific employee fields via the API.Key requirements: Retrieving Scheduled Future Changes: Guidance on how to access information on scheduled changes in employee details that are set to occur in the future. This includes changes in roles, departments, salary, Custom Fields, or any other significant employee-related updates. Accessing Historical Data: Methods to obtain historical data for certain employee fields. Understanding limitations, if any, regarding the duration for which historical data can be accessed (e.g., past six months, one year, etc.). Please let us know if additional information or clarific

2 months ago

FairrFollower

asked in Attendances & Absences

2 offices, 2 custom calendars (full time (BH included) and part time (no BH)

Hi, I created 2 calendars (2 office and 2 different calendars); one includes the bank holidays, and the other one does not. Everything was fine, as the staff with no BH included could book the holidays on BH, and the days were deducted. Today I found out that the BH are suddenly there, so the system discounted 0 days. I tried to create a new office; I checked the calendar for that office and everything is ok. Am I missing something? Is there a better way to do that? The company calendar is with BH. Thank you, Tania

2 months ago

karol_oysterNewbie

asked in Attendances & Absences

Pending status of Absence request

Hello,I noticed in the responses from the /v1/company/time-offs endpoint that some results show "status": "pending".Unfortunately, I couldn't find any details explaining this status. I'd appreciate more information about it.

2 months ago

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