Support Area

1602 Topics

How to Backdate changes

It would be incredibly useful to be able to backdate employee changes. Currently the option to schedule change is very good, but actually being able to set a change as having happen on a specific date in the past is also important in enabling the correct history.

2 years ago

ChupiGetting Started

asked in Attendances & Absences

Attendance calendar

Has anyone been able to figure out a way to create a Calendar View of Attendances, i.e. the roster? It would be very helpful if we could see in one space who is scheduled to work in any particular week or month.

2 years ago

CandelaCiordiaBusy Bee

asked in Recruiting

Action not restricted for candidates´ page.

When I want to do an action for a candidates´ selection, choosing all only means all included in the current page. If you have more candidates selected along several pages, you will need to replicate the same action for each page. I think page´s selection is a good idea but it will be very helpful to have the possibility of a real ALL selection for a concrete candidate´s discrimination: inside a phase with a concrete tag, etc.

2 years ago

LindaCommunicator

asked in Employee Data & Documents

Employee List - selecting all users

When using the edit attribute in the employee list to make an edit for selected employees the entered employee selection is removed when I go to the next page to select more employees.The workaround I currently use is to filter the employees so I only have a one page group. This works, but it is unnecessary work and it would be good to be able to make an employee selection across multiple pages that allows me to select employees once then use the “edit attribute” function. Thanks!

2 years ago

LauramascheriGetting Started

asked in Performance & Development

Performance & Development

Good morning, From our Company’s Personio we cannot see the tab “ Performance & Development” but just the voice “Performance”. Can we set up a 360 Feedback that comprehends:The manager feedback The employee self reflection The peer review with the correct access rights? Thanks Best, Laura

2 years ago

HR_MartaGetting Started

asked in Recruiting

Newly-added recruiting phase not appearing in any positions

Hi Community!I recently added a new recruiting phase to our process, however it doesn’t show up for all candidates - sometimes it does, sometimes it doesn’t. I’m really not sure what the reason for this is, has anyone experienced this before?

2 years ago

mariapalaghiaGetting Started

asked in Reports

Export Absences - calendar view

Hi everyone, I was wondering if that is a way we can export the calendar view absences from Personio directly to an excel document?I can export a version of the absences from payroll but it could help us to have the calendar view as we have it in Personio exported to excel. Can anyone help me with it?

2 years ago

Anna MarosoPersonio Employee

published in Product Testing, Research & Interviews

Let’s make Payroll easy, correct and efficient! Join our interviews.

Hi everyone! My name is Anna, I’m a User Experience Researcher at Personio, focusing on our Payroll solution. I work closely with product & design teams to make sure that what we build fits your needs. We are conducting interviews to support the development of new features in Payroll. In particular, we would like to improve the payroll process - making it easy, correct and efficient. Thus, we’re looking for people who are preparing and approving payroll regularly and may be interested in this topic (even if currently your company is not using Personio for Payroll). When? February 18th-25th.Time commitment: the interview will take around 50 minutes.Language: English. Why you should participate: we know that preparing payroll is a big challenge! Especially when it comes to identifying errors before the final approval. We are on a mission to make this process easy and trustworthy, so that you can approve payroll without any concerns. By taking part in our interview you help us find th

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2 years ago

SalCBusy Bee

asked in Reports

Reporting data out of Performance & Development tab

When will we be able to download and export data from Performance & Development section please?

2 years ago

SanjaCommunicator

posted in Other Topics

Use case: Workaround for "one on one" notes recording and tracking

Hi Community 👋 I initially shared this as a workaround to a fellow Personio Community member in a comment of an existing post and @Daniele suggested it might be more visible as an individual post in case others find it useful. So here it is :)The described steps below cover the topic on how to enter something like "Supervisor notes" for regular one on ones, additional comments etc. with custom access to all relevant stakeholders (supervisor, HR, employee etc) while also having the historical records for past enties via the "Custom reports" sharing option. 1. In employee profile we create a section for supervisor notes. This section can contain text boxes, date when the note is written, the name of the person who wrote it, etc. 2. Edit access to this section is given to the supervisor only for example, this should be customized through roles. For any others you feel are needed like HR or the employee you can assign view rights or, if you choose so, hide it completely. 3. Supervi

2 years ago

SONIAROCABusy Bee

asked in Other Topics

Specific profiles for external collaborators such as recruiting agencies or labor firms

Currently, in order to share information with an external collaborator you have to create a profile like any other employee and rescind their permissions. It would be very useful if these people had a different profile with basic information (email, name of the contact person, phone number, person within the organization with whom they are working directly...) in the documents section the collaboration agreement and a section for service costs instead of payroll. This would imply that they would not appear in the organization chart, or that the system would count them as one more employee in the total number of employees because it leads to confusion.

2 years ago

KatriinaCommunicator

asked in Recruiting

Open application is automatically published in different job boards

Hi Community,I have just started to use recruiting in Personio and I noticed that as I chose free job boards it will automatically post all our published job ad’s in them. Now, we have an open application post through Personio on our website and now that has been published in different job boards. Is there a workaround for this that it is not in any job boards as it doesn’t need to be published anywhere? How have other companies done this, as to my understanding I cannot pick, which post’s are posted in the job boards.Thanks! Kr,Katriina

2 years ago

NataliaGetting Started

asked in Attendances & Absences

Time away from work - calendar integration

Dear All,Is there any way to make public holidays, sick days to be shown in the GoogleCalendar as time away from work? So far it is only visible in the case of vacations.Thanks and regards,Natalia

2 years ago

allard.vlekGetting Started

asked in Attendances & Absences

Absence parttime starter

Hi there, I have a question with regards to Absence for a new employee, who is a part timer.29 vacation days per year, working 32 hours thus 23.2 vacation days per year.This works okay for person A who started in 2021.However I have another part timer working the same hours, he started 1-feb-2022.He should’ve roughly 21.2 vacation days. 29*(11/12)*80%However the entitlement says 23.68 for 2022.Any idea what could be the problem? Thanks in advance,A

2 years ago

barbara.werthmuellerCommunicator

asked in Performance & Development

Remove visibility of manager assessment for employees

Hi allIs there a way to remove the visibility of manager assessment for employees again in case a manager hits the ‘send evaluation’ button too early?I need to avoid the scenario that an employee gets insights before the assessment has been finalized. Many thanks and bestBarbara

2 years ago

AstridPersonio Product Expert

published in Integrations & Workflows

🧩 How do you choose the ideal integration for you?Integrations Month

Dear Community, Do you know this too? A new tool is to be introduced and the choice is huge! The integrations of Personio can help you to find your way around better and offer you clues to make a suitable selection.But there are also a few questions that we would like to discuss with you. Comment your answers to the following questions below this post: How do you go about it?🧵 What factors play a role? How do you decide?Share your thoughts with us so that we can support you and provide you with the most important and interesting information in the Marketplace. Kind regardsAstrid & the Personio Integration Team

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2 years ago

StefPersonio Product Manager

posted in Product Testing, Research & Interviews

Let's improve our Dashboard! 👏🏻

As a result of the discussion that has been going on for a while (click HERE for context) We have now started the Discovery process for the next iteration of our Dashboard 🧠 Should it be customizable? Will we allow user to add images? Should users be able to post news?We need your thoughts!Many things have been said about it in our Community, but now is the time to formalize the research and to raise your ideas!If you'd like to be a part this research, please schedule a 30-mins call with @Stef, the Product Manager behind this initiative, using this link: https://calendly.com/stefanie-stanislawski1/30min Interviews will be carried out in English. We would love to talk to different users, from HR Managers to Employees to make sure the upcoming improvements take everyone into consideration. Thank you for your time!Stef

2 years ago

AstridPersonio Product Expert

published in Integrations & Workflows

🧩 [closed] "Meet & Greet" with our product team for Marketplace & APIIntegrations Month

Dear Community,As described in our Integrations Month post, we've been live with our Marketplace for almost a year now, and since then we've been releasing new integrations on a regular basis, together with our partners.We want to further develop your experience in the Marketplace and the usability of the API and adapt it to your needs. Therefore, we invite you to meet us in person (virtually) and exchange ideas. Choose here which topic you would like to talk about and book an appointment with our product team: 🛍️ MarketplaceHow can we improve the experience even more? What information should be in the Marketplace? - Click here (closed)🔀 APIWhat features and endpoints are you still missing? How can we further develop the API documentation? - Click here (closed)You want to talk about more than one area? No problem, you can book as many sessions this month as you like 🙂 .We look forward to talking with you! See you soon 👋Best regards,Astrid & the Personio Integration Team

500

2 years ago

SonnenblumeFollower

posted in Attendances & Absences

Time Tracking in Austria

Hi,so we have a problem that goes beyond just setting new time schedules. In Austria, we need to make sure our time tracking is not only correct on this basis, but we have labour law regulations like that employees are not allowed to track more than 48 hours on average per week within 17 weeks. Is there any solution how we can check that we are compliant with this in an easier way?Having a weekly info available how many hours were worked per employeewould be also great here.Thanks!

2 years ago

LindaVGetting Started

posted in Attendances & Absences

AstridPersonio Product Expert

published in Integrations & Workflows

🧩 Your favourites among the integrationsIntegrations Month

Dear Community,Today is the official start of the Integration Month! To kick things off, we want to know all about your favorite or most used integrations. Just comment on this post and answer the following questions: Which integrations do you like to use the most? How can we further develop the integrations?We are looking forward to your exchange! Kind regardsAstrid & the Integrations Team

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2 years ago

MirjamPichlerPersonio Implementation Manager

published in Attendances & Absences

Attendance & AbsencesImplementation steps 5 - 7

Dear Community,In this section you can exchange information and ask questions about work schedules (implementation step 5) and absences (implementation step 6 and implementation step 7).Among other things, the configuration of work schedules is an important prerequisite for the correct calculation of vacations.Absences include, for example, paid vacation, sick leave or parental leave. Personio distinguishes between absences without accrual policies, such as illness, and absences with accrual policies, such as paid vacation. Accrual balances and absence periods can easily be imported using our templates. You can find the import templates in our help center.

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2 years ago

linakaGetting Started

asked in Recruiting

Candidate export: Request failed with status code 500 - what does it mean?

Hey,We export applicant data once a week and for a the last two weeks we keep getting “Request failed with status code 500” error message. Can somebody explain what does it mean and how can we fix it?Status code 500

2 years ago

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🧩 How do you choose the ideal integration for you?Integrations Month

🧩 [closed] "Meet & Greet" with our product team for Marketplace & APIIntegrations Month

🧩 Your favourites among the integrationsIntegrations Month

Attendance & AbsencesImplementation steps 5 - 7

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