Support Area

1591 Topics

suausserGetting Started

Different Companies

Hi, I was wondering if anyone knows how to separate different companies within Personio? Let's say I have company A, B and C and I want company A to be able to access only data from A etc.Thanks in advance!!! Translated from German by the Moderator. See original below:Hi, ich hätte die Frage, ob jemand weiß, wie man innerhalb von Personio verschiedene Gesellschaften trennen kann? Sagen wir, ich habe Gesellschaft a, b und c und ich möchte, dass Geselschaft a nur auf die Daten von a zugreifen kann etc.Schonmal danke im Voraus!!

7 months ago

jodieharkinGetting Started

asked in Employee Data & Documents

Employee Documents

HiI would like to upload a generic employee handbook and have this visible to all employeesCurrently, i know i can go into each employee files and then into their documents and upload. Is there a way that i can simply upload and then share with all active employees so they can then access it in their own profiles?

7 months ago

HRHPGetting Started

asked in Performance & Development

Sharing manager reviews in Personio

How can manager reviews be shared with the direct reports? It appears as “sharing allowed” but the direct report cannot see the review.

7 months ago

SusanMcMullenFollower

asked in Other Topics

Unable to access Personio

Good morning,We are looking for your assistance please, we are unable to access our Personio account, receiving the error message below:Die Authentifizierungsanfrage konnte nicht erfolgreich abgeschlossen wardenDoes anyone know if there is a contact number we can call for assistance as we are unable to access the ‘find answers/help section’ to log a ticket. Many thanks, Susan

7 months ago

T uxiGetting Started

asked in Other Topics

List of URLS

Hello there Community,do you have a list of all URLS that are needed to be unblocked for Personio?We currently have the problem that the calendar doesnt load due to some url being blocked.

7 months ago

PaulaculGetting Started

asked in Other Topics

Security Token - Not received.

Hi I am looking for some help please.I issued an employee with an invite to join Personio.They cant seem to gain access.It seems they are not receiving the security token by email. This is after them checking their spam folder etc.Any advice much appreciatedKind regardsPaula

7 months ago

AnnaCzarnikFollower

asked in Performance & Development

Uploading Previous Employee Responses to the Performance & Development Tab in Personio

Hello everyone,I have a question regarding uploading historical data into the Performance & Development tab in Personio. Before we had this tab, we conducted performance and development assessments through other means. Now, we would like to upload these previous responses into Personio to keep all information centralized.Is there a way to upload these historical responses directly into the Performance & Development tab without sending notifications to the employees? We want to avoid any confusion or concern that might arise if employees receive notifications about these past assessments.I appreciate any guidance or suggestions you might have on how to go about this. Thank you in advance!Remember to check the Personio documentation or contact their support for an official response. You can adjust the question to include any specific details or context as necessary.

7 months ago

lindseywrableGetting Started

asked in Reports

Creating a list of managers

Hello! I am having trouble trying to create a report with just managers. Can someone offer some direction here? Thanks so much!

7 months ago

malte.gerthFollower

asked in Integrations & Workflows

oAuth Logout URL

Authentication with oAuth / openID is possible.But there is no way to set up a logout callback URL. The session on the identity provider remains active and valid.As long as the session on the identity provider is valid, a single click on “Sign in with oAuth” will re-activate the last login.From my point of view this is a real security issue. The user might think he is logged out on the identity provider which he was using for the login, but only the current session in persioned is cleared.

7 months ago

GerlandoGetting Started

asked in Performance & Development

Performance & Development via API

Hello, is there a plan to integrate the possibility of creating and managing training courses, sessions and enrolments via the API? Cheers,Oskar

7 months ago

padmashreeGetting Started

asked in Attendances & Absences

Part Time - One public holiday missing for an employee

Hi,I have an employee who works part time 20 hours per week Mon-Fri. There is only one public holiday missing from his calendar. Even when I tried to re-assign the calendar but it still that one particular public holiday does not appear in his calendar! Any help, really appreciated.

7 months ago

JulianeDGetting Started

asked in Integrations & Workflows

Slack Integration Birthdays and anniversaries on weekends and holidays

This has been asked before 7 months ago so I’d like to know if something happened yet? Quote of the original question:Hello! We have noticed that during the weekend we do not get notifications of work anniversaries or birthdays of our employees. And we wonder if this is something that we could modify on our end.Thank you in advance!!

7 months ago

Edda van der EndeCommunicator

asked in Attendances & Absences

Several teams for Employees - when will it be possible?

Hi, this idea (which is parked) is still very important: We have many employees who work in several teams. For vacation coordination purposes it would be important to have the possibility to add several Teams to Employees.If adding this possibility is not in your road map, how would Personio suggest we work around this matter?Edda

7 months ago

lonna2009Getting Started

asked in Recruiting

Rejected candidates coming back

Hello here!I was wondering if anyone ever had a similar problem. I reject candidates with an email, however, they come back the next day. No messages sent show, nothing. I don’t know if I am going crazy or is it really happening. But it happened already twice this week.

7 months ago

Ana PérezGetting Started

asked in Attendances & Absences

Duda sobre coste de Registro horario

Buenas, Me gustaría saber si el Registro de Jornada es un módulo en concreto y tiene un coste adicional. Gracias.

7 months ago

beata.balintGetting Started

asked in Recruiting

Recruiting email template edit access

Hey community! Recruiting question here: who has access to edit recruiting email templates? So far only I (as Admin) have been able to do this.In case there is an access setting for this, I would be really thankful for the help!

7 months ago

Angel LiGetting Started

asked in Salary & Payroll

Why salary data doesn't show up?

When tried to upload the salary data for employees who inactivated already, it just couldn’t show up the figures

7 months ago

MHechtFollower

asked in Recruiting

No notification about comments.

I realized that I do not receive notifications when someone comments on a candidate. I do not mean email notifications, but also not on the recruiting start page. It shows “unread comments: 0”Why is that?

7 months ago

crusadesGetting Started

posted in Other Topics

NOFX_FFMGetting Started

asked in Employee Data & Documents

Deactivate a user that has signed the DPA

We try to deactivate the user that has originally signed the DPA Agreement… how to?

7 months ago

rhysm196Getting Started

asked in Recruiting

Creating a position

When creating a position we are made to put some details, such as how many years experience. How and where do we turn off this function?

8 months ago

suminairExplorer

asked in Other Topics

Multiple SSO login options

Hi, We have been using the Google SSO login for Personio. However now we will need to also integrate some users who will be from the Microsoft workspace . Is it possible to have the option of logging into Personio with both possibilities so the user can choose how they login to the system ? Has anyone implemented anything similar ? Thanks Sumi

8 months ago

TimBusy Bee

asked in Employee Data & Documents

Bulk upload attributes with multiple values

Hi there, I hope someone could help me out with doing an employee bulk upload with attributes that contain multiple values. E.g. we have created our own section for termination categories. In some cases, there are more than one reasons for a person leaving. In this case for example both ‘availability’ and ‘relocation’. In the bulk-upload it shows as this: But Personio doesn't recognize it as two separate values. Could anyone please help me out and show me how I should put it in the upload documents to make it work? Thanks! Cheers, Tim

8 months ago

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