Support Area

Dear all, has anyone had any luck building an interface between the Performance Management Tool ‘Avature’ and Personio? it isnt available on the Marketplace, hence asking whether anyone has had this custom-built?many thanks,best wishes,Simone 

Hi all! From what I can tell it looks like the automatic translations the Personio iFrame displays seem to depend on the browser language.That leads to the issue that someone browsing on the German page would see the English translations instead of the German ones (e.g. “Permanent employee” instead of “Festanstellung”) if the user would have their browser set to English.Is there any way to “force” the iFrame to display a specific language? Then I could display German on the German page for all users, and English on the English page for all users.

Hello Community,I am very new here. We are setting up the tool, we are in Week 5 of the Implementation. We are trying to set the tool up, as lean and as generic as possible to accomodate the many different situations across the globe (Europe and Asia).In regards of notice period: I don’t see, that the data in “notice period” has any influence on another data field. Is it correct, that the “notice period” is an “information-only” field?Thank you for your help.Best regards,Sibylle

As admin role most information available in Personio is available to see when I am using my account. How can I check what other roles have visible in their Personio page and what they see for example in other employees personal info pages? It would be important to understand what basic employee roles (and managers and other roles) have visible in Personio in order to support them and to ensure that not too much information is visible to colleagues.Using “log in as this employee” doesn’t seem right way to do it as we don’t have test/ dummy user profiles in our system. It seems that we are unable to create dummy users without them influencing our licence employee amount, which would be a nice feature to have as the test user profiles could be used to internally show Personio features without risking sharing personal information of any actual employees.  

Dear Personio Support Team,Would be possible to export the calendar public holidays in pdf format (for example)?This option should be very useful because in Spain regulation (f.e.) is mandatory to public this calendar the first of January for employees and it is mandatory also this calendar is signed by the Company.Thank you!! 

Hi all, as I wasn’t able to find a similar topic, I have a question for you all: is there a possibility to screen candidates based on certain criteria (attributes) and then automatically reject them, if they don’t fit those criteria (similar like LinkedIn Recruiter)? Thank you!Aneta

Hello from a begginer,I am trying to import some salaries figurs in Personio out of an excel file. In excel numbers’ layout is “00,00”. Personio does not accept them as numbers.What can I do?Thanks for your help

Hello Community, As we are a growing company we get new employees and new skills to our company all the time. We have noticed that people find it hard to understand who are the right people with certain matters. We all know that titles don’t tell all your responsibilities and that it would be helpful to find these people in the company who have certain skills or responsibilities. We have noticed that it would be great to search for employees using a tag or key word, that describes their responsibilities. We were having a look at how could this be done in Personio and we could add an attribute to Public information where there could be the responsibilities described but the search doesn’t work correctly. So if you don’t know the persons name but would like to search with a tag or keyword it might help us now and in the future. Does anyone have any ideas or suggestions on this matter?  Thank you!  Katriina

Hi all,Yesterday was finally the time to send everyone their invite to get them started with their Profile in Personio. I used the bulk send option at the top of the employees page (after selecting all employees), and got the notification that the invitations had been sent. During the day I received a lot of messages informing me that they had not received their invitation, even after checking their spam box. I sent out the invites again. Still only several people received an invite. I have no been sending everyone their invitations one by one. Has anyone else had this problem? Or am I doing something wrong? I double checked and all the email addresses are correct. 

Hi! Since our Personio implementation period, three new team members have started in my team. Is it possible to schedule an introduction meeting to Personio for them? I can only help them so much and we they have a lot of questions and issues they would like answers to.Thanks in advance!Best,Emma

Hi,Is there anyone who has a good practice they can share for Danish holiday year end.On Dec. 31st, we need to transfer a max. of 5 days to the new year where the employee loses the rest. Has anyone found a non-manual solution?

Need to give several HR team members ability to create login for new employees. I have created a new role which is not an ADMIN, but has access to many objects, including the “EDIT” rights for adding new employees.For some reason this person can add new employees and create login then (by ticking the “Create Personio login and send invitation email” box), but cannot do so later.We like to create the user and add information before giving them access. Hence we do the configuration first then send invite. This HR user even sees this link to create, but then receives the subsequent message:  Where is this permission defined in the employee roles area?

We are having an issue, as we are working in locations with no limitations to vacation carryover, as well as locations with carryover limitations, however accrual settings can only be set globally for all absence policies. Has anyone found a solution for this?

Have you also been faced with the following challenge? You have to map your matrix company structure in Personio so that every manager can access the relevant employee data of their project teams and groups independently? Let me show you a simple way how to display this in Personio: Step 1:Create all your needed projects and groups as new attributes in Settings > Employee Information as a list of options:Optional: You can also create a new section Projects in Settings > Employee Information for this: Step 2:Assign all employees and supervisors / project leaders to their corresponding projects and groups. Preferably use the employee data import or the mass editing function in the employee list via the action

Hi,we have a company policy that 24.12 and 31.12 are half working days. If a team member applies for longer holiday preiod around these days, Peronio calculates a full day for both days and the team member therefore “looses” 1 full vaaction day. How can I change the setting in the Peronio calendar so that it automatically only calculates a half a day for these specific dates? 

Hi! I have a question, which is related to a topic of two months ago. But I couldn't find the answer in there. I have an employee which works 28 hours a week. Her vacationdays are calculated correctly! But we have an issue regarding taking a holidy. We've found out that Personio will count her halve days (when she workd 4 hours) as full time days. This means that she will not have 7,84 days left, but 6,2, regarding Personio. Should I change something in the settings?  

English translation:  Good afternoon, I have several issues with the generated overtime hours:Is it possible to apply a daily minimum of hours to the accrual policy so that it begins to count as overtime? in our company it is established from 0.5 h.Is it possible to add an expiration to those overtime hours in the accrual policy, which is not a specific date, but for example 6 months? after that time they would be automatically deducted from the counter and would also be reflected in the history. (Marked by Spanish legislation)And an annual maximum

Hi all,How have you tackled the nationality in HR information if it is a dual citizenship? At the moment you can only choose one nationality but if your employee has a dual citizenship and they want to have them both reported, not just one nationality.  Thanks,Katriina

Dear Community, In Austria, 14 monthly salaries are the standard method of compensation. Since the salary table only consists of 12 months (January - December), the salaries for the 13th and 14th month have to be entered as a one-time compensation in the month they are to be paid out to the employees.  How have you handled the 13th and 14th salaries? And if you have done it as described above, how do you like this solution?  Looking forward to hearing your input. Warmest greetings from Dublin!  Laura 

Can there be a way to pull Birthdays & Work anniversaries dates into google calendar?

Hi, As an administrator I have access to everything in Personio. I have HR colleagues in different locations (without admin rights), who would also like to be able to create documents and personalise them and send them put for signatures. However this does not seem to be an option for them. They can not personalise via the {{ }}. Is this something I can change in the access rights? I can’t fnd the right option. I know they can upload documents and create templates, but I’m talking about the customisation you can add like this: https://support.personio.de/hc/en-us/articles/115003866625#creating-document-templates Thank you!

Hello community, I am wondering how to send an invitation to an employee for first connexion.Today, we are doing it one by one, going on employee profile, clicking on “Manage account” then “Create login and send invitation email”.We will migrate +100 employees in Personio: very time-consuming to invite them one by one. Do you have any suggestion to do it in bulk?Thanks!Thibaut