Time Off & Attendance

Hi all, When tracking one or more days as 0-hour days these don't show up as such on the team calendar. Colleagues are not able to see that this person was, is, or will be absent that/these day(s).I made sure that all corresponding work schedules’ settings are as suggested:"Calculate overtime" setting is set to daily Both "Track deficit hours" and "Deduct hours daily if no time is tracked" settings are active.Does anyone have a solution to this issue? Thanks!

Description of the need:When person gets sick during the day and needs to leave the work… It would be helpful to have a possibility to create work type which would be e.g. partial day sick leave (we had this in our old HR system) Selecting this would fill the current day up till your expected hours with this partial day sick leave.Example:I am expected to work 7,5 hours After working for 3 hours I feel sick and need to leave home to rest I mark at this point partial day sick leave  It would automatically fill up missing 4,5 hours with that work typeQuestion:Is there possibility to do such work type and if how in Personio? If there is not direct possibility to do such , what would be the closest solution? Thank you already beforehand

Dear Community, unfortunately I am back from my holiday to discover a change I really cannot comprehend.In order for people to have access to certain absence policies (like parental leave or unpaid leave and others) I now have to set up an accrual policy and assign it to the respective employees retroactively? I am really struggling to see why this is necessary and thus a needed change? Furthermore, when trying to assign such a policy in bulk I can only set up as starting date the 1st of January 2024 and not the hire date? But when I open each individual profile then I can set the hire date as the starting date (which would make the most sense, because all periods before 1st of January 2024 will be then changed/will disapper).I hope I am not the only one struggling with this and I am happy to hear any solutions around it! Thanks & BestRali 

Hi!I would like to add the comment section field when employees request their absences. For example, if they request Educational leave, I want them to specify what training they take.Should I create a new Absence Policy or I can add this comment section to the existing one?How do I add this comments section for Absences?Thank you!

Hi everyone,We're currently reviewing how Personio interacts with Microsoft 365, specifically regarding the handling of employee absences. The existing setup works well: absences requested in Personio are properly synchronized with each employee's Outlook calendar.However, we’re exploring a slightly different workflow:Goal:Employees would enter their absence directly in their Outlook calendar by booking a shared resource calendar (e.g., “Absence Calendar”). This calendar would act as a central overview of all team absences.Question:Is there a way to have entries from this shared Outlook calendar automatically reflected as absences in Personio?From what we’ve tested and understood so far, Personio requires each absence to be manually submitted by the employee within Personio itself, and resource calendars cannot be used to generate absences.We’ve heard this may have worked differently in the past,

Hello,We need to upload the generated PDF document of the time record monthly, as it's a legal requirement. Is there a way to upload the documents in bulk? We've tried saving them with Idemployee_name_firstname_category_date, but it doesn't work; it asks us to validate them one by one. Has anyone managed to do this? How?

Hi, As the HR I’d like to receive a request for deletion on Sick Leave that has already been fully approved.  I’ve seen a later deletion by an employee without anyone’s approval.Thanks,Cynthia

When is Personio going to be updated to include Neonatal Pay and Leave please for the UK?

Hi there, The working hours concerns working student as they are paid hourly. A working student raised a question that when he enters a sick day or vacation in his Personio calendar, the tracked hours reduce and show up under Time Off. It is fine to show up the absence in Time Off but it should not reduce the tracked hours as this sick leave or vacation is a paid day.  Could you please let me know if there is something I should change in the calendar or it is set up by Personio this way? Kind regards,MK

Hi, Can I create projects related to time tracking that are visible only to specific users? For example, if I want to create projects specifically for our IT team, is there a way to make them visible only in the IT team’s time tracking view?

Hi, I have an issue with not being able to view the overtime function for one of my staff members. I recently allocated a new AL policy to them, and the currently TOIL policy stands. Their manger also got a new AL policy but I can see their overtime function. What do I need to do here?   

We have three Remote Work absence types: Working From Home, On training/At a conference, and Traveling. This is purely for others to know where people are during the week for planning purposes. However, when our co-workers want to register these absence types in their calendars, they get the options to either ‘Skip Approval’ or to ‘Request’ the absence. I’ve checked, but ‘Requesting’ does not send the request to the supervisor….it automatically approves it, as does ‘Skip Approve’, so actually the ‘Request’ button is a bit misleading. Is there a way to remove this? 

Hello, So we have a flexible holiday policy which is making it a nightmare for me to figure this out in Personio. On our contracts we have 25 days you can take but in reality people take 28-30 (And this is completely fine!). But what is happening now is that Personio is ‘deducting’ the extra days from the new year so if someone took 3 days more than 25, then now they have 24 hours less that they can take in the new year. Is there a way I can prompt that only if people take less than 25 days that it is carried over into the new year and not the surplus? Please let me know! 

Hi everyone,I’m facing a challenge with the "Validity On" section in Time Off, as it restricts us from configuring different leave policies for different countries. For example, in some countries, annual leave is calculated based on calendar days, while in others, it’s based on working days.Ideally, this setting should be moved from the "Type" field to the "Add New Accrual Policy" section to allow for better international policy management. Right now, users see numerous leave types that are irrelevant to their country (e.g., a user in Zambia might see leave types meant for Ukraine).Has anyone found a workaround for this, or is there an update planned to improve this functionality?Looking forward to your insights!

Dear Personio Community,I would like to ask if there is a possibility to set up an approval process for holiday requests that allows HR to have visibility over all requests, even if we are not directly part of the approval chain. The goal is to ensure that all requests are processed and accepted on time without necessarily adding an extra approval step for HR.Is there a way to configure this within Personio, such as through notifications, reports, or a dashboard view? Any insights or best practices would be greatly appreciated.Thanks,Anna

Hi @here, is there any improvement on how to register a period of sick leave on Personio absence calendar if the doctor’s cert states 30 or 50% per day for 2-3 weeks? It would be very useful to have a solution for that since it happens often that the employee receive that kind of certificate from the doctor. Thank you for the update in advance! Diana

Hi, I have created a new custom public holiday calendar for our office, based on an existing calendar, just added on extra day for 2025 (liberation day for netherlands, once on a fixed date). I also applied this new calendar through Settings > Company > Public Holidays but the day is not shown in employees’ calendars.  Is there an additional step needed that I missed in order to actually apply?Thanks in advance! :)

Dear Community, as I am struggling a bit with this topic I decided I should ask - if it hasn’t been mentioned yet.Is it possible to change the details of an accrual policy - while still having the people be assigned to it. This is a huge workload since everytime I want or need to change something in an accrual policy - I need to remove it from all relevant EE’s profiles; then do the changes and then distribute it again to the same people. Do you have any advice for me, or is this one for the feedback/suggestion box? Happy to hear back!BRRali 

Hello, On some of our employee’s attendance log, it is asking them to log time despite their vacation time being approved on these days. This is resulting in their monthly tracked hours to show that they didn’t work enough. How can this be corrected? 

Hi everyone, Recently I have set up the Entrance app for our colleageus to clock in and out. They prefer the app to be in German and I can not find an option to change language.  It seems that Entrance app is only available in English.

Hi dear community!I need your support regarding the deletion of the work timer. The employee's issue is:They started their workday by "clocking in" (starting the work timer) Before leaving for vacation, they forgot to "clock out" (stop the timer) As a result, the system has been continuously counting their work hours It now shows they've been "working" for over 330 hours straight…. They can't fix this themselves - they can't stop the timer or edit the incorrect time entry. How can I as administrator solve this? I want to delete also this time so it doesn’t mess up her working hours..Screenshot is attached.

Hi everyone, Could you please indicate what does the “days taken from carryover” mean in this exact situation? Are these “Taken absences” referring to past dates or the future booked absences? Thank you in advance!  

Dear community, I am keen to hear from those who have offices in countries where there are regulatory requirements to report on staff attendance and overtime, in particular Spain, Germany, Poland. We implemented Personio last year and have a (semi-working) integration with our time-management system. But we identified a series of issues that prevent us from efficiently reporting in bulk on timesheets for those locations where it’s required. The data is in Personio, but it seems impossible to accurately export it in a quick and easy way to present correct daily hours and overtime. The issues we encountered specifically:Ae track overtime weekly, but the time periods are monthly. so some months are missing overtime/deficit it the week end falls in a different monthIn addition, when converting overtime into TOIL - the hours are permanently deducted from the overtime balance, resulting in a deficit for that month when the conversion happened (even if the employee eff

Hi everyone,In Austria, there is a special situation regarding parental leave that only affects mothers. The Austrian legislator differentiates between maternity protection (only valid for women) and parental leave.Maternity protection starts 8 weeks before the due date and ends 8 weeks after childbirth. During this period, the employee is not allowed to work and receives her salary from the state (no salary paid by the comoany). However, this time is still considered part of the employment relationship, meaning that the employee continues to accrue vacation entitlement. During parental leave, the employment relationship is actually suspended—no salary is paid, and no vacation entitlement is accrued.Currently, there is no absence option that correctly reflects maternity protection (no salary, but vacation accrual), as the system treats th

Dear all,when I am setting vacation approval rules, what is the difference between “Mitarberter in Roll- Vorgesetzte” and “Führungskraft”. Are they the same person?