Support Area

1780 Topics

SanLiFollower

Hi,the invitation email to new starters is sent out in German and “Sie”, but we would either like to have it in English (or maybe decide if English or German; but if German, only with “du”)How can I change it? I cannot find it anywhere!Thanks,Sandra

831

1 year ago

LindaCommunicator

asked in Other Topics

Exporting the org chart

Hi there, I am trying to export the Org Chart from Personio. I can click on the respective file type and then on export but am not getting any file. Where will Personio put the exported org chart or is there a bug in the system? Thanks! Enjoy your day!Linda

1151

1 year ago

SanLiFollower

asked in Integrations & Workflows

Onboarding Workflow tasks assigned to one person only

Hi there,we found in the onboarding templates tasks can only be assigned to a team. any chance to assign it to one person, so the big HR team knows, who will be in charge for this task?BestSandra

461

1 year ago

Jorge SalazarExplorer

asked in Recruiting

Merge Positions and Position Name for a bulk of Candidates

Hi everyoneI’m glad to be here again to ask about features of Personio. In this moment we are working on integrating several positions in just one category name that could contains all the past positions in just one place. Moreover we started to notice that it’s posible modify the Position from the candidate manually but that doesn't make sense when you are handling more than 100 candidate applications at the same time.Then my question is... is it posible to edit and merge positions or job position names with a bulk of candidates at the same time without generating duplicated positions and merging past positions within a new one?ThanksJorge

432

1 year ago

SanLiFollower

asked in Employee Data & Documents

Who signs first doesn't show up

Hello there, I was uploading a document template in “settings” ´, of couse in the chapter Arbeitsverträge. I added the @@ as shown and all other stuff, but after uploading the document no “who signs first” shows up. Nothing signature related shows up.What is wrong, who can help? xxSandra

597

1 year ago

WorkingAWBGetting Started

asked in Attendances & Absences

Sick Leave Accrual in Colorado - 1 hour for every 30 worked and 48 hour yearly cap

Hello, In the state we are in (Colorado, USA) we legally have to offer sick leave. The law is that all employees accrue 1 hour of sick leave for every 30 hours worked, and then the total sick leave you can receive throughout the calendar year is capped at 48 hours (6 days). Is it possible to accommodate for this in Personio? Thank you for your help,Andy Bingle

541

1 year ago

HasinaGetting Started

posted in Other Topics

Issues with the Personio app

Hello,I cannot work with the Personio app??and the data from employees cannot be saved???I ask for support. The moderator translated this post. Find the original post:Hallo, ich komme leider mit der Personio-App nicht klar?? und die Daten der Mitarbeiter kann ich nicht abspeichern???? bitte um Unterstützung.

321

1 year ago

julie noosaGetting Started

asked in Performance & Development

Hr and Manager meetings

HiI have several issues regarding HR and Manager 1:1 meetingsHR MeetingsI want our HR to be able to write down notes of topics discussed with employee only visible to admins and managers of the employee (but not the employee itself), Add action items to the above so to folllow up next 1:1 meeting Add reminder for next meetings Have a report that admin, Hr and direct managers can see who was spoken to, when and who wasn’tManager MeetingsI want our managers to be able to do the above to in their 1:1 meetings but that the employee and supervisors can see Add action Items add reminder for regular 1:1 meetinghow do I go about the above - seems the forms and functions are limitedthanks

534

1 year ago

icovacelFollower

asked in Employee Data & Documents

Placeholder not recognized

Hi community ! Why doesn’t {{Hire date}} attribute placed in a document template created by me, returns nothing ? Each employee has this attribute , it’s type calendar...all other attributes that i’ve placed in the template takes info from that employee. Thx!

1449

1 year ago

StephenFollower

asked in Reports

System Reporting - Self-exclusion

Hi, Wondering if anyone has come across this or can offer advice. I’ve given some team members access to system reporting, for example headcount. When they check the headcount, they themselves are not reflecting in the numbers. They will see for example 100, whereas, I see 101. Any ideas? Warm regards,Stephen

241

1 year ago

ZejoExplorer

asked in Attendances & Absences

What is the POST /company/time-offs skip_approval field syntax?

I tried to use “POST /company/time-offs” with “skip_approval=false” and also “skip_approval=0”.However I found that approvals for newly inserted events (which require approval) was still skipped!This wasn’t the case when completely omitting the “skip_approval” field in the POST body.This behavior seems to contradict the documentation, see below: Could you please clarify or verify my observation? Thank you!

322

1 year ago

KasiaT.Getting Started

asked in Attendances & Absences

Approving only overtime hours (no regular working hours)

Hi Personio Community :)Is it possible for supervisors to approve only Overtime, and regular working hours (40 hours per week) will keep approving automatically?If not, is there any other way supervisors can approve their team's accumulated Overtime?Thank you!Kasia

1032

1 year ago

StephenFollower

asked in Performance & Development

Performance Reviews & Meeting Scheduling

Hello! I am currently looking at how a manager might be able to request an employee to complete a self-reflection style feedback prior to a 1:1 meeting. Clicking on > Schedule meeting it gives the option to attach Feedback.My hope is that the manager would always send the written feedback after the discussion/1:1. However, we would like employees to complete a self review prior to the 1:1 to help open up the discussion and create more collaboration. I don’t see an option to assign a feedback request. I loved the below example from the Personio guides: Side note: Don’t think it’s possible to add emojis, images or even descriptions to give employees examples of how they might answer questions on the form, all of which would be useful. However, back to the point: I don’t see a way of requesting a self-review/feedback without setting up a cycle. Added to that issue is, if your were to request it via a > cycle - you cannot attach cycle feedback to the meeting schedule request. Is

1423

1 year ago

FriederikeThiesBusy Bee

asked in Recruiting

Custom reports & Applications: no data available

Hey everyone, My issue: I am having a really hard time analysing the recruiting data, since there is no possibility to GET the data for applications and applicants via the API. However, I can also not use the custom report section, since no data about applications is available (checked yesterday with an admin). Can someone please show me an option on how to get: the current state of applications: e.g. ID, dates of creation, acceptance, rejection, reasons for it application + recruiting phase changesWe really need this data in order to get a reliable calculation for the duration of recruiting processes (e.g. time to offer, time to hire, time to fill). The reports Personio is offering are not really reliable, since it is not grouped by the suitable dates. Question: how do you get the relevant data for applications from Personio for further analysis?

1974

1 year ago

Fani DelliouFollower

posted in Recruiting

Linked in job post shows UK but our role in personio is remote

I have created remote offices so that shouldn't be the issue

544

1 year ago

JHBEMCommunicator

posted in Recruiting

Create and advertise 'fully' remote positions on Personio (and other) jobs board

This follows on from a pre-existing Question which has been answered (Link)@aasanchezCurrently the company is open to full remote positions country base, however we found really hard to setup the job description as “Spain”, “Netherlands”, for the limitations of the job postiong/promoting, any idea how to solve this? Our carrer page is misleading the potential candidatesicon Best answer by@Marc you can use a workaround with the offices in Personio here.Lots of our customer create offices that are called “Remote”, “Remote - Spain” and so on. With this, your candidates can easily filter for remote positions as well as you in the Personio Recruiting.If you don’t want to leave the office as remote after accepting, you can easily change it in the employee profile. I would like to remove the company default currency (highlighted in green) as the currency is not reflective of a truly remote position - as it could be in any currency.I would like to select ‘Remote’ as a Country (highlighted in y

1344

1 year ago

PersHRJAMESGetting Started

asked in Recruiting

Evaluation Reports

Hi there, ist there a way to upload self created evaluation sheets to personio and add them to the recruiting proscess? ThanksBestRuben

383

1 year ago

xpalacinBetweenNewbie

posted in Employee Data & Documents

Get Project ID from Employee

Hi,How can I get the project id of a employee?Thanks

745

1 year ago

N.BoedeckerGetting Started

asked in Reports

Absence days report incorrect

Absence days report does not match absence days entered and shown in calendar

491

1 year ago

Gabriella KanhaiFollower

asked in Employee Roles & Approvals

Access rights officemanager

Hi, Our office manager is always involved in on- and offboarding of employees. However, she cannot see their start date before they join or end date after they’ve left. Like she can only see the employees when they’re currently ‘active’. Is their any way to solve this without giving her access to their full personal profile? Thanks in advance!

241

1 year ago

LaurajaunGetting Started

asked in Recruiting

Rescheduling interviews

Hi, is there a lean way to reschedule interviews? It seems that in case there is a need to reschedule the interview (either form interviewer or candidate’s side) you have to cancel the existing interview and resend the scheduling link to the candidate.

673

1 year ago

lucas.cairnsGetting Started

asked in Other Topics

Personio Courses for managers

Are there any good online courses to learn the management side of personio ?

433

1 year ago

BrianGetting Started

asked in Employee Data & Documents

General folder

Hi, We would like to have/create a general folder where some documents can be uploaded so our members can look into it. Is that possible? If not, is this on the roadmap?

401

1 year ago

suminairExplorer

asked in Performance & Development

Change of manager and manager reviews

Hi , I have a situation where an employee has had a change of supervisor (which was put into effect today ) However her previous supervisor who was doing a review (which was only saved not sent ) can now not see any of it . I also looked into this and changed the details to reflect her previous supervisor but still do not see any drafts. Is there some way to recover this information ?Any help around this is greatly appreciated ! Thanks Sumi

901

1 year ago

Sarah FriemertGetting Started

asked in Recruiting

Various topics (Facebook Pixel, Footer career page, redirection)

- How can Facebook Pixel be integrated? Currently, no conversions can be measured via Facebook, as the pixel is not yet integrated on the Personio career page (more specifically, on the thank you page once the form has been submitted). - Automatic redirection to own “Thank you” page after form submission.After submitting, applicants are redirected to Personio’s thank you page, can a custom landing page be integrated here? - Remove footer on career pageHeader and headline can be removed when the Personio career page is integrated to the own career page, however we would like to hide the footer as well, how is this possible? - After a job is opened on the career page, the view on the career page jumps to the very topYou have to manually scroll down to the open job (I've noticed this with other clients using Personio as well) - how can this bug be fixed? Translated by the moderator. See original post:- Wie lässt sich der Facebook Pixel integrieren? Aktuell können keine Conversions via Fac

1741

1 year ago

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