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An area for our customers: Ask your questions about our tool, help other users and exchange with them about Personio.

2086 Topics
C
Getting Started
Cathrin.KlingenmeierGetting Started
asked in Time Off & Attendance
Company calendar via iCal synchronization does not work

Hallo liebe Community,wir nutzen aktuell den iCal-Link für die Integration des Unternehmenskalenders nach Outlook. Dort haben wir eingestellt, dass das Team Abwesenheiten sehen kann, allerdings nicht den genaue Grund (Urlaub, Krankheit usw.). Die Cronofy-Integration haben wir aktiviert.Das erste Problem ist, dass beantragte Abwesenheiten über Personio sehr lange dauern, bis sie in Outlook erscheinen.Das zweite Problem ist, dass Abwesenheiten, die aus Personio wieder entfernt werden (Urlaub wird zurückgezogen), im Outlook-Kalender weiterhin zu sehen sind. Mittlerweile ist es 2 Tage her, dass der Urlaub gelöscht wurde und er immernoch im Unternehmeskalender in Outlook steht.Hat hierzu jemand Erfahrungen oder Tipps? Vielen Dank schon mal und liebe GrüßeCathrinHello dear community,We are currently using the iCal link to integrate the company calendar into Outlook. There we have set that the team can see absences, but not the exact reason (vacation, illness, etc.). We have activated the Cro

751
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Personio Employee
Zejo
Explorer
ZejoExplorer
asked in Integrations & Workflows
API HTTP 50x Errors Increasing

We are using the Personio API (mainly /employee and /time-off) and are seeing increased HTTP 50x (500, 503) errors, compared to about 1y ago when we started using the API.Is there anything that could be done on our (client) side or your (server) side to lower the error rate?

631
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Personio Employee
LegoMD
Communicator
LegoMDCommunicator
asked in Time Off & Attendance
Copy time entry is not available

Dear Community do you maybe know or have an idea, why “Copy time” is not possible for this employee?Thank you for the responses i advance!!! Bests, Diana

1754
LegoMD
Communicator
LegoMD
Communicator
LegoMDCommunicator
asked in Time Off & Attendance
Public holiday settings - how to set up reduced working hours?

Dear Community,Do you maybe know how to set up the following in the system?“On afternoons prior to bank holidays, the time period during which the employee has to be available to work in accordance with section 8.1 above ends already at 03:30 pm. The gross target working hours are reduced accordingly by one hour.” Thank you so much for the helpful responses in advance!!!!best regards, Diana

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LegoMD
Communicator
M
Getting Started
Merel SluiGetting Started
asked in Time Off & Attendance
Employees cannot submit leave requests in the personio app

Hi everybody,Employees cannot submit leave requests via the personio app. In my opinion, this invalidates the function of the app. Does anyone have any tips to achieve this?

291
I
Personio Employee
Tomas
Getting Started
TomasGetting Started
asked in Time Off & Attendance
Paid vacation allowance by age OR parental status

Hello,I wanted to inquire about setting up paid vacation allowances for our company in certain countries. We have specific labour laws that require us to base paid vacation allowances on the age and parental status of employees. Our goal is to have all employees in the country receive 23 days of paid vacation. However, employees who are 33 years old or older or are parents/caregivers of a child should receive 25 days of paid vacation. It is essential that this is set up in the same absence type as the vacation balances are included in the information displayed on employees' payslips.I was wondering if there's any way to automate this process in Personio so that the balances can be updated automatically, rather than having to be manually adjusted for each individual employee.Thank you for your help.Best regards,Tomas

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Personio Employee
M
Follower
MarleneFollower
asked in Time Off & Attendance
Time recording / overtime for part-time employees

Liebe Community, wir haben eine Teilzeit-Mitarbeiterin, welche prinzipiell fixe Arbeitstage hat (Mo + Di jeweils 8 Stunden und Fr 4 Stunden), es jedoch auch dazukommen kann bzw. sie die Möglichkeit hat, an den “abwesenden Tagen” zu arbeiten. Bsp1: Sie muss Uni-bedingt am Montag 4 Stunden früher aufhören und möchte diese dann am Mittwoch nacharbeiten.Wie müssen wir hier das Arbeitszeitmodell aufsetzen, damit Überstunden richtig gezählt werden? Überstunden täglich oder wöchentlich berechnen? Minusstunden täglich erfassen? Die Variante, die Arbeitszeit auf alle Tage gleichmäßig aufzuteilen, hatten wir bereits versucht, ist jedoch wegen Feiertagen keine Option für uns. Bsp2: kommende Woche ist Montag ein Feiertag (Montag = fixer Tag an dem sie arbeitet). Würden wir hier mit der gleichmäßig-verteilten-Variante (4h/Tag) vorgehen, müsste sie in dieser Woche an einem anderen Tag 4 Stunden zusätzlich arbeiten, damit hier richtig mitgezählt wird. Ich hoffe, ich konnte unser Problem/Situation deu

1006
I
Personio Employee
E
Getting Started
employee101_2Getting Started
asked in Employee Data & Documents
Employee History Report

Hi, How do you extract a report with the salary, job title and reporting line history of all employees? Thanks,

1681
I
Personio Employee
E
Getting Started
employee101_2Getting Started
asked in Employee Data & Documents
URGENT - Extract Used Leave Balance on Personio

Hi, Is there any possibility to extract the used leave data from Personio? Thanks,

283
I
Personio Employee
S
Getting Started
Sara de AlmeidaGetting Started
asked in Performance & Development
Anonymous peer review

Hello,We have a 360 feedback process that includes anonymous peer reviews. Neither employee nor supervisor have access to the names of the feedback providers.I understand that currently in Personio it’s possible to define the visibility of peer reviews to the employee, but not the supervisor (who always has access to the names of the feedback providers).Is there any plan to include visibility options for supervisors as well? If yes, is there any defined timeline for this to happen?Thank you

801
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Personio Employee
CVC
Follower
CVCFollower
asked in Employee Data & Documents
Onboarding Permissions for Information Security Manager

I have a bit of a complicated one and can’t work out how to do it. New to Personio so bear with me. I am setting up Onboarding and adding the steps we need. One step is that the new supervisor needs to indicate what software and access the new starter needs. I have created an onboarding step with a checklist.Our Information security manager then needs to approve this, but without seeing the rest of the onboarding.How can I set it so that he can JUST SEE one step that has been completed by someone else?I tried to set up an email step that sent out the information that had been filled out straight to him, but the only onboarding attributes I could select were free text boxes for some reason, and not checkboxes. So this route did not work either!

512
CVC
Follower
L
Getting Started
LotteGetting Started
asked in Employee Data & Documents
Naming convention for personnel documents

Hi, we are currently working on the implementation of Personio. I am trying to find out how we can set a naming convention for documents to be uploaded into the employees' files. We want to make sure that all employees use the same naming for their documents. Thanks for any support! 

221
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Personio Employee
L
Explorer
LievazExplorer
asked in Integrations & Workflows
How to set a workflow Automation BY QUARTER?

How to set a workflow Automation per QUARTER?and not per week / month / year

313
I
Personio Employee
J
Getting Started
jan_wagenerGetting Started
asked in Employee Data & Documents
Automatically send out reminders

Is there a way to automatically send out reminders to employee’s who have not completed an onboarding step? Specifically who have not filled in their data like IBAN?  

1603
I
Personio Employee
C
Getting Started
CloudRebelsGetting Started
asked in Recruiting
SMTP Auth issue

Hello :)We have a setup where a custom Email is used for recruiting and it worked fine for some time, but since about a week ago it doesn’t anymore. Looking through the error message it states that the SMTP Authentication is not working. I’ve checked the help article for this an have gone through every step to make sure all the requirements are fulfilled.Things I’ve done include:-Turning off 2FA-Setting a new password for the user-Setting up an App password for authentication-Making sure that SMTP Auth is activated in M365 for this account-Checked all SMTP settings in PersonioUnfortunately every test fails and comes back with the same error message:Failed to authenticate on SMTP server with username "jobs@contoso.com" using the following authenticators: "LOGIN", "XOAUTH2". Authenticator "LOGIN" returned "Expected response code "235" but got code "535", with message "535 5.7.139 Authentication unsuccessful, user is locked by your organization's security defaults policy. Contact your adm

21621
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Personio Employee
L
Explorer
Lucv3lExplorer
asked in Time Off & Attendance
Showing leave balance in hours & days

Hey, We are launching Personio on monday but the difference we have with our system that we use right now is that the leave balances show in both days and hours. It would be nice to have this option in Personio too for multiple purposes. I don’t think this is possible atm?  Luc

1251
I
Personio Employee
A
Getting Started
aoneillGetting Started
asked in Performance & Development
Is it possible that a manager can see Goals of any employee under them even if it is not their direct report (i.e. a skip level down)?

I want to ensure that skip level managers are able to view goals for everyone below them in the org structure. This did seem to be an option 12 months ago, but is no longer available - is this the case?

501
I
Personio Employee
M
Getting Started
Merel SluiGetting Started
posted in Other Topics
Medewerkers kunnen geen vakantieverlof aanvragen in app / iemand tips of die hier struggelt? / Employees cannot request holiday leave in app - tips anyone?

Hoi allemaal! Wij gaan deze week van start met Personio. Nu komen wij er alleen achter dat medewerkers geen vakantieverlof kunnen aanvragen in de app. Iemand de hier ook mee struggelt? Of iemand tips over hoe we dit wel kunnen fixen?  Nu vervalt heel die functie van die app eigenlijk, althans voor onze medewerkers wel. Want die zullen het alleen gebruiken voor aanvragen verlof. Hoor het graag! Hi everybody! We are starting with Personio this week. Now we discovered that employees cannot request holiday leave in the app. Anyone else struggling with this? Or does anyone have any tips on how we can fix this? Now the entire function of the app doesn't make sense at all, at least for our employees. Because they will only use it for applications for holiday leave.Hope to hear from you! :)

101
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Personio Employee
HRJoy
Communicator
HRJoyCommunicator
asked in Integrations & Workflows
Company Events Calendar

Hi,If we create a company ‘Events’ calendar in Microsoft 365, is it currently possible to integrate that calendar with Personio, so that the events appear on the Calendar in Personio?For example, the Outlook calendar would show things like monthly payday date, whole-company in-person meetings, online employee webinars etc. It would be great if people could see those kind of events on the Absences calendar when they are looking to book annual leave (or any other kind of absence).I have searched both Help and Community and can’t work out if that is currently possible or not!Thanks

963
HRJoy
Communicator
CVC
Follower
CVCFollower
asked in Employee Data & Documents
Freetext placeholder for Employee to fill in

Hi - new to Personio and can’t find the answer to this…. we have a number of document templates that require an employee to fill in an option checkbox or sometimes a free text field and then sign. I can’t work out how to do this. 

572
CVC
Follower
S
Explorer
suminairExplorer
asked in Salary & Payroll
Salary increments

Hi all , I am trying to create a report to show the salary increment over a period of time for all employees based on department. Has anyone tried this ? Or have any ideas on how best we can implement this using Reports ? Thanks in advance ! Sumi

1291
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Personio Employee
S
Follower
SvetlanaFollower
asked in Employee Roles & Approvals
On- and Off-boarding access rights

Hey dear community, I’ve tried to look for an answer, but haven’t found any. Our use case is the following: We would like to give a new employee access to Personio, so that they are able to upload all necessary documents and fill out their profile. However, giving them access to Personio before the start date allows them to see all the employees and org chart with names and other data and we would like to avoid it before the start date. I was trying to limit access rights for “All employees” role, however it didn’t work out. The new started can still click on the “Employee” tab and see everybody in the organisation. The same with off-boarding. Is there a way to change it?  Thank you in advance!Svetlana 

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K
Getting Started
P
Getting Started
PAMuñozGetting Started
asked in Employee Data & Documents
sincronizar app y pc - aviso cuando se firma un documento

Buenas tardes, Sería muy importante para nosotros que estas 2 ideas se hicieran efectivas en Personio:Sincronizar la app con el pc sobre todo al fichar, que empiece a contar el tiempo simultáneamente en el móvil y en el pc Que cuando se suba un documento y se solicite la firma nos llegue un aviso cuando el documento se firma, subimos mucha documentación y no podemos estar entrando cada vez para ver si están firmados los documentos. Que el aviso le llegue a quien ha subido el documento cuando el trabajador/es lo firme/n.Gracias.Saludos.

101
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Personio Employee
M
Getting Started
mariaabGetting Started
asked in Integrations & Workflows
Work from home update in Slack

Hi, In our daily update on who’s out today you see who is sick, on leave, vacation and so on. But there’s no way to have another column with who’s working from home? Is it possible to have that in some way, and not just by the status on Slack? Best, 

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R
Getting Started
J
Follower
Jose RFollower
asked in Integrations & Workflows
Birthday Slack Integration

Hi everyone !Is there a way to receive ONLY birthday updates in a separate channel on slack, instead of receiving OOO updates and anniversary updates as well? 

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J
Follower
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