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An area for our customers: Ask your questions about our tool, help other users and exchange with them about Personio.

2034 Topics
R
Getting Started
radarloveGetting Started
asked in Time Off & Attendance
Report absence type not visible

Dear all, We have two absence time off type:On call (weekdays)On call (weekends)Both are used and aproved, but when creating the report for last month only “On call weekdays” is visible.Any idea?ThanksTom

111
HRJoy
Communicator
C
Follower
Customer123Follower
asked in Employee Roles & Approvals
Permissions Question

Hi, I have a HR administrator and need to restrict her access to the senior teams’ details.  I can’t see how to do that - can anyone advise please? thanks

338
C
Follower
J
Getting Started
JuditSosGetting Started
asked in Time Off & Attendance
Public holidays not shown

Hi, For a workplace, i did the public calendar set up. and i assigned this workplace to our employee. and i still dont see the public holidays in her calendar. what can be the problem? Who could help me?

285
SabbuSchreiber
Communicator
I
Getting Started
IvanGetting Started
asked in Performance & Development
Technical Issue with Performance Feedback Cycle – Incorrect Review Display

I’ve encountered a technical issue with the performance feedback cycle I created for our Customer Success Team.After completing a test run and filling in all the feedback forms (peer review, self-assessment, manager review, etc.), I noticed that when I view feedback as the manager, the system displays incorrect reviews for team members. For example, when I check feedback for one employee, it sometimes shows the self-review or peer review of a different person. The issue seems inconsistent—sometimes clicking again helps, but often the logic is incorrect.

102
Milan
Personio Product Manager
berat can
Follower
berat canFollower
asked in Time Off & Attendance
Time tracking for working students

Hi again :)We've enabled the clock in/clock out profile for our working students in the time tracking system. However, they can still manually enter their time. We want working students to only use the clock in/clock out function, not manual entry. How can we disable the manual time entry option for them?Thanks in advance :) Berat 

424
berat can
Follower
J
Getting Started
JohanGetting Started
asked in Employee Data & Documents
Understanding automated switching from Onboarding status to Active status

When does an employee switch from being in status “Onboarding” to status “Active”?Is this based on information being input by the employee (e.g. we ask them to put in their bank information themselves into Personio).Is it based on time (2 weeks after start date they are switched)?Is this configurable?Thanks.

1183
S
Getting Started
FriederikeThies
Busy Bee
FriederikeThiesBusy Bee
asked in Employee Data & Documents
Personio Employee API: time and timezone

Hey, we are using the list employees API to get new joiners from the system in order to activate them in other tools. I read at some point that the change happens usually around 3-4 am in the morning and have scheduled my integration for that time.  However I learned now, that the people are usually activated a day later (2nd day of the month) because no changes can be detected when I run the sync at 4am. My questions: at what time exactly are employees activated in Personio?  and: is this time UTC? UTC+1 or UTC+2Looking forward to your reply!

596
Moe
Community Admin
LegoMD
Communicator
LegoMDCommunicator
asked in Learn & Share (Best Practices)
Tracking On-Call Hours Without Overlap with Overtime

Hi Everyone,We are currently recording on-call time as a project in the attendance system. However, this approach causes the on-call hours to also appear as overtime, which results in them being counted twice — once as on-call hours and again as overtime.We would like to allow employees to track both on-call and overtime hours, but without double-counting the on-call time as overtime.Could you please suggest a solution or best practice for handling this in the system? Ideally, we’re looking for a way to differentiate these two types of hours clearly while still capturing them both for reporting and payroll purposes.Thanks in advance for your support!

253
SabbuSchreiber
Communicator
K
Explorer
Kasey ShenExplorer
asked in Integrations & Workflows
MS teams integration

Hi, I did the integration with MS Teams, but I wonder if the live announcement in Personio dashboard can also be able to seen in Teams channel?Regards,Kasey

90
SabbuSchreiber
Communicator
M
Explorer
MrVoyagerExplorer
posted in Other Topics
Hacking Playground

This is bb test<a href="javascript:alert('XSS')">Click Me</a>

377
M
Explorer
L
Communicator
lisaamorosoCommunicator
asked in Employee Roles & Approvals
Is it possible for next level managers to view performance notes of any employee that falls under them on the org chart

Is it possible that a manager can see the performance notes of any employee under them even if it is not their direct report?

672
R
Getting Started
L
Getting Started
Laura-VBGetting Started
asked in Other Topics
Cancel Subscription

 Hello - we would like to cancel our Personio subscription before it renews in June of this year.  How can we do this? We want to keep using it until the end of June (period that we paid for it). 

1783
Moe
Community Admin
U
Getting Started
ucontacti2Getting Started
posted in Recruiting
Adding more features to Recruiting API

Hello all, We are trying to add a few automation process in our recruiting process. And to do that I have came accross the Recruiting API of the Personio.So far I am lacking a few features that I would like to request and see if they can be incorporated in your milestonesRetrieving more information from the applications (tags, comments, evaluation, reason for rejection/withrdrawal) Being able to add tags or comments Adding Recruiting webhooks, for instance for cases that there is a new candidate application.These features we all necessary for our automation to work.

181
SabbuSchreiber
Communicator
J
Follower
jwilliams79Follower
asked in Employee Data & Documents
Document Upload Titles in Onboarding Steps

Hi everyone, In the onboarding steps, we have document uploads for things such as proof of work authorisation, reference letters, bank forms, etc. The steps are currently titled in these general terms and upload to the profiles with those titles. Having gone through the bulk upload process when moving HRIS years ago, we now title everything {{first_name}} {{last_name}} document type {{date}} just to be covered (and for our records). Is it possible to include these place holders in the title of the document upload step so they seamlessly upload to the EE’s profile as such?

312
SabbuSchreiber
Communicator
O
Getting Started
Olga LysiakGetting Started
asked in Other Topics
Indication of Work Council in the Organizational Structure?

Hi, we have a typical Org strcuture of our company in Personio. From now on, we created a work council -group of elected employees who collaborate with management on behalf of the company's workforce.Is there a way to indicate them in the general Org structure as a separate body?Thank you!

152
SabbuSchreiber
Communicator
A
Getting Started
Aine DGetting Started
asked in Performance & Development
Redirecting a Manager Review

Hello! We are in the middle of our performance reviews. A few employees have had a supervisor change after the performance cycle was set up. Their Self-Review and Manager Review request has gone to their old manager. Is it possible to redirect them to the new/current manager? Many Thanks! Aine

325
Milan
Personio Product Manager
L
Getting Started
LaisGetting Started
asked in Recruiting
Salary details -confidential

Hi Community,  I need some help: is there a way to add salary expectation from candidates on Personio in a field that is seen ONLY by admins? I’ve been trying to find it but could not figure out myself, and this would be really helpful to have. 

395
brittbosma
Follower
F
Follower
Fructus Meran
asked in Other Topics
Direct link to SSO login

Hello,Since the switch to the new design, the direct link to the SSO login no longer works. Until now, we have directed our employees via a shortcut in our intranet to https://xyz.app.personio.com/oauth/authorize, allowing them to log in directly via SSO without any detours.Now, this no longer works, and users are redirected to a page where they have to click on the SSO login button again. This is inconvenient both for the users and for our IT helpdesk, which now has to explain the process to nearly every second user.Is there a new direct link we can use? Unfortunately, the link behind the new button is not visible or identifiable.Thank you!

486
F
Follower
H
Getting Started
HoaNgGetting Started
asked in Time Off & Attendance
Home office policy setup

Hi everyone,I would like to set up the home office policy for the employees. The employees have 100 days/year for HO, which means 8 days/month. This number of days is applied monthly, and if the employees don’t use them, these days will be forfeited. However, Personio keeps adding on the unused HO days from previous months to the next month and cause confusion for the employees.Is it possible to have Personio allowed 8 days HO every month and not adding up days to the next month?Thank you & Good day

212
H
Getting Started
M
Getting Started
MrNeedHelpGetting Started
asked in Integrations & Workflows
Locked out because of Azure SSO missconfig

Dear All,I had to change the Azure Secret for our SSO and did a miss take with the Secret ID and the Application ID and now nobody can sign in anymore and we dont have the Option to sign in with any other Accounts because it only shows the SSO option. Please need help.Thanks 

131
F
Follower
SabbuSchreiber
Communicator
SabbuSchreiberCommunicator
asked in Reports
Overtime Report with Balance

Hi all, I’m having some struggles with the overtime reports. Is there a way to have a monthly report showing the overtime/deficit hours for the month AND the overtime balance at the end of the month?I can only do either or but not both together - or I’m just not seeing it. :-)Thanks in advance!

374
HRJoy
Communicator
I
Getting Started
Ivana G.Getting Started
asked in Performance & Development
Assign specific feedback form when "Requesting Feedback"

Hi,for the end of probation feedback and we want supervisors to use the “Request Feedback” function to ask peers or other stakeholder to evaluate the new joiner.We have created a specific feedback form for probation feedback from peers.Is there a way to assign this form for completion when requesting the feedback or for the peers to select the specific form when completing the task?Thanks,Ivana

242
Milan
Personio Product Manager
E
Follower
evehrydayFollower
asked in Integrations & Workflows
create separate custom integration per legal entity

Hi community.  we have a client with multiple legal entities.  We need to integrate with three of those.   we asked the client to create 3 custom integrations - so one per entity.   but we still get all employees from all entities.  Does anyone know if the client on personio side can restrict to a specific legal entity per custom integration?  thanks in advance for your help.  ralph from eveHRyday. 

254
SabbuSchreiber
Communicator
P
Getting Started
PaulferdinandGetting Started
asked in Other Topics
Bug: “About the Role” Missing & “About You” Duplicated on Career Page

Hello Personio Support,We’ve encountered a template issue on our career page: our “About the Role” section is present in the editor and active modules but never appears in the preview or live site. At the same time, the “About You” section renders twice even though only one module is enabled. We’ve verified module settings, field mappings, and tested plain text inputs—all to no avail. This looks like a Personio-side error. Could you please investigate and advise on a fix?Thank you,Paul 

223
SabbuSchreiber
Communicator
A
Follower
AgataFollower
asked in Employee Roles & Approvals
Access to individual attributes

When I assign permission levels in ‘Employee Roles’ is there any way to provide access to specific attributes within the various sections, or is it all or nothing within that section? I can see that there is a ‘Custom’ section, but this seem to only allow to exclude attributes of a specific value. 

243
SabbuSchreiber
Communicator
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