Skip to main content

Groups
Events
Academy

Homepage
Support Area

Support Area

An area for our customers: Ask your questions about our tool, help other users and exchange with them about Personio.

1824 Topics

CPPL33Follower

asked in Integrations & Workflows

Onboarding - Email Address from E-Mail Sender

Hello,is there a way to have the company e-mail address instead of “info@m.personio.de” when sending the Onboarding E-Mails from Personio? I can choose myself but it seems the e-mail address is automatically changed to info@m.personio.de Thanks,Claudia

HR-trinckleGetting Started

asked in Employee Data & Documents

Homepage after update

Hallo zusammen,wir haben das Problem, dass auf der Startseite jetzt nur die “Events” für das eigene Team angezeigt werden. Vorher konnte man “Team” und “Alle Mitarbeiter” per Dropdown auswählen. Wie kann man hier die Einstellung dahingehend wieder in Ordnung bringen? Vielen Dank und liebe Grüße!Hello everyone,We have the problem that only the "Events" for our own team are now displayed on the start page. Previously, you could select "Team" and "All employees" via dropdown. How can we change this setting again? Many thanks and best regards!

maltaricGetting Started

asked in Attendances & Absences

Special absences for Italy / Spezielle Absenzen für Italien

EnglishHello I hope the swarm intelligence can help me. I need to create two special absences for our Italian branch. Is there anyone among you who also uses Personio for employees in Italy? If so, I would like to exchange ideas. Thank you in advance.Best regards from SwitzerlandDaniel ---------------------------------GermanHallo zusammenIch hoffe, die Schwarmintelligenz kann mir helfen. Ich muss für unsere italienische Niederlassung zwei spezielle Absenzen erstellen. Gibt es jemanden unter Euch, der ebenfalls Personio für Mitarbeiter in Italien einsetzt? Falls ja, würde ich mich gerne einmal austauschen. Danke im Voraus.Herzliche Grüsse aus der SchweizDaniel

EgleBGetting Started

asked in Performance & Development

Personio: cancel feedback requests

One of my colleagues mistakenly requested the wrong people for feedback on his subordinate. How can we cancel these feedback requests?

marielle.van.wieringenCommunicator

asked in Attendances & Absences

How to take care of absence requests in case of a weekly differentiating working schedule?

Hi, Some of our employees have a different working schedule each week. So for instance the work every week 24 hours per week but in week 1 they work on monday, wednesday and friday and in week 2 they work on friday, saturday, sunday. How do I take care of the absence holiday requests so the correct amount of leave is calculated for these employees?

Anna-Lena-E-LyteGetting Started

asked in Employee Data & Documents

Assign multiple departments

Hi zusammen, wie ist es bei Personio möglich, jemanden mehrere Abteilungen zuzuordnen?Liebe Grüße,LenaHi everyone, how is it possible to assign someone to multiple departments in Personio?Kind regards,Lena

LHAGetting Started

asked in Salary & Payroll

Pay Data Upload

Hi, I tried to upload a bulk update for our salary information but because there were two stages to our pay award this year (automatic progression on 1st April 2023 then cost of living increase which wasnt agreed with Union until Dec but to be backdated to 1st April.) Because theres already a record in the system for the 1st April progression uplift the system wont now let me upload the cost of living increase data because it has the same effective date - Help??

Tamara CasasaCommunicator

asked in Employee Data & Documents

Supervisor History

I noticed it is available in the history options now, but when we uploaded of bulk data into Personio we got told that no Supervisor Historical data would be able to get updated, has this changed?

LindaCommunicator

asked in Integrations & Workflows

Integrating Personio Career page to new company website

We are upgrading our website via an agency and I have been asked to connect with Personio as the agency requires “i-frame codes” to change the career page.Is there someone from Personio I can connect the agency with to discuss this so we can get the career page integrated? The agency have tried to link the current page to the new website but I was told it is not working well.We would like to progress with this quickly so thank you for a response.Regards,Linda

Rina Hajzeraj-ZeidanGetting Started

asked in Integrations & Workflows

Onboarding - Select Supervisor as Sender for Welcome Emails

Hi, is there a way to select “Supervisor” to send the Welcome Email to the new employee. Otherwise, I would either have to:Create an onboarding template, for each Supervisor so I can use it for the new hires to his/her team. Or, manually change the sender (in our case the supervisor) in the settings, prior to the onboading step, so the right person sends out the Email.I think this would be a good feature to have, so there isn´t a need for a workaround. Thanks, Rina

LouP.Getting Started

asked in Reports

How do I create an open Jobs report?

Hello Community, Our Management regularly want to see recruitment reports from personio, for instance on open req (Jobs). The idea is to present : Job, dept, Manager, and have a brief pipeline overview.I have been looking for a while but have been struggling with the recruitment reports as they are now and the custom report function does not allow to create recruitment reports since the variable “jobs” does not seem to be possible. I tried through applications, but you cannot filter with published Thank you in advance!

MathildePersonio Implementation Manager

published in Attendances & Absences

[France] Configurer les Congés Payés et les RTT dans PersonioTutorial

[English Below]: How to configure Paid Vacation and RTT for French offices. Chère Community,Certains utilisateurs pensent ne pas pouvoir configurer leurs absences correctement sur Personio, notamment les congés payés et les RTT. Dans cette vidéo, je vous explique comment paramétrer les congés payés, les RTT et comment assigner vos politiques d’absence à vos collaborateurs. Si vous avez la moindre question à ce sujet, n’hésitez pas à laisser un commentaire sous cet article! How to configure Paid Vacation and RTT for French offices Dear Community,If you have an office in France, you may have wondered if it is possible to configure French absence types in Personio, especially Paid Vacation and RTT.In this video, a member of our team explains (in French) how to set up Paid Vacation and RTT in Personio, according to French regulations. You will also be shown how to assign your absence policies to your employees.If you have any questions, please feel free to comment on this post and we wi

asked in Integrations & Workflows

Notifications about Signatures

Is it still not possible to get notified as the sender of documents? I am a People Manager and I regularly send out contracts and other agreements for signatures. I don’t get notified when they are signed, nor when they are declined. Especially when its declined, this is a problem as I don’t see the note as to why it is declined, only the people who signed it do. Is there a function for this?

GeorgianaNewbie

asked in Integrations & Workflows

Personio SSO login with SAML

Hello! Does Personio support single-sign-on with an external Identity Provider, using SAML protocol? I have only read documentation with OIDC integration, but haven’t found anything about SAML.Thanks!

cbkFollower

asked in Other Topics

Former employees = Licences

Wenn ein Mitarbeiter das Unternehmen verlässt und wir das Enddatum richtig festgelegt haben. Läuft dieser User noch als Lizenz? Oder wie archiviert man die Zeitangaben usw. am besten, damit die Lizenz wieder frei wird?If an employee leaves the company and we have set the end date correctly. Does this user still run as a licence? Or what is the best way to archive the time data etc. so that the licence is released again?

icovacelFollower

asked in Employee Data & Documents

Template document

Hi! i recently started to add new templates documents and i have all the time the same problem: the format inside the document its not the same, for example if my document has 3 pages and on the last one i only have like 3 lines of text, the template creates me a 2 page document (with all the info, nothing its missing but its cutting some blank lines that i need to have them in the document. Any suggestion? Or is a specific font and size that i need to have all templates write with so the size & place on the page have to remain the same? Thank you!

asked in Integrations & Workflows

Cost Center sync (Azure AD / Entra ID integration)

Hello! We need to get Cost Center attribute synced from Personio to Azure AD / Entra ID / M365 accounts.As it doesn’t seem to be actually supported attribute with your integration on Entra ID, I tried to sync it from Personio “Cost Center” to Entra ID “City” field (because it was an empty attribute on Entra ID side).This caused the Entra ID City -field to look like this:[{type=CostCenter, attributes={id=XyXyXy, name=000 XyXyXy, percentage=100}}]Looks like Personio’s information in the “Cost Center” field is in this format, so of course it doesn’t look as it should in the Entra ID “City” field.I tried searching for this issue (or any suggestions on what attribute field to sync Cost Center on Entra ID profiles), but I haven’t found anyone with this question.Would you have any suggestion for us, on what Entra ID attribute could we sync this Cost Center information from Personio, so it would look like it should?Or if there isn’t any supported field for information in this format on Entra I

hetaGetting Started

asked in Integrations & Workflows

Changing legal entity name

Hello, The name of one of our legal entities has changed and naturally we would like the valid name to be reflected in Personio as well. If we just change the name, would all the workflows and access rights built based on the legal entity follow the change? Or would we need to update those separately for the new name?There is no need to report the old and new name separately. Heta

AndreaVGetting Started

asked in Recruiting

Recruiting "Something went wrong, please try again." error message whenever I try to save or edit a job post

Hi everyone! Currently, whenever I try to save a job post as a draft I receive the following error message "Something went wrong, please try again." Also just to check it was not user error on my side, I have tried to edit roles that are already posted and the same error message appears. Has anyone ever experience something similar and if so is there a quick fix?Thanks in advance for any suggestions!

BogdanFollower

asked in Attendances & Absences

Adjust the carryover expiration date

Dear all, For now we have a policy assigned to employees with carryover days expiration date set to 3 months.According to our newest vacation policy, we want to extend this date to 15th of April.This policy is already assigned to our employees, and apparently it cannot be changed. Can you please advise if there is any possibility to adjust the carryover expiration date from March 31 to April 15? Thanks and regards,Bogdan

katekateGetting Started

asked in Attendances & Absences

Not all absence types are visible for all users

Hello! Some of our users do not see all available absence types in their calendars and therefore cannot choose them while taking days off. e.g. "other paid leave (relocation).For others, there is no option to take paid vacation from the previous year. All these types are indicated in the settings and visible to admins (like myself). How do I make sure it is visible to everyone without changing the main accrual policy for the paid leave vacation? Thanks!Best, Kate

Firuza_AkGetting Started

asked in Attendances & Absences

Absence History in the System

I am reaching out to you with several inquiries as I am currently facing difficulties in configuring the functionality in Personio. I would appreciate your assistance with the following issues: Display of canceled leave request history: Currently, I am unable to configure the option to view the history of canceled leave requests. I would be grateful for any instructions or recommendations on this matter. Display of all approval participants in history: I have observed that in an approved request, only the last employee who approved it is displayed, without considering the previous approval participants. How can I configure the system to display all approval stages in the history, including the participants

AmyGetting Started

asked in Attendances & Absences

Additional company wide holidays

Hi there, we have two additional half days off at Spectrm (½ day on the 24th of December and ½ a day on the 31st of December). How can I add that to the general calendar in such way that it applies to ALL of our offices? Cheers,Amei

Gloria SeguraGetting Started

asked in Integrations & Workflows

Two-factor authentication

I have tried to implement the one-code authenticator for all employees by default, but I think it is not possible or I don't know how to do it.Is it only possible for specific roles?Does anyone have the same problem or know how to do it?Thanks!

MggutieGetting Started

asked in Recruiting

Internal promotion

Hola, tengo un empleado activo y va a promocionar a un puesto de trabajo. Debo crear el puesto y hacer todo el proceso como si fuera una nueva incorporación ¿?Hi, I have an active employee and he/she is going to be promoted to a job. Should I create the position and go through the whole process as if it were a new hire?

1
...
18
19
20
21
22
23
24
...
73

Page 21 / 73

Can't find what you're looking for?

Our Personio experts are happy to help you. Don't be shy!

Ask your question

Powered by Gainsight

Terms & Conditions of the Personio Voyager Community

Join the Personio Voyager Community!

If you are a Personio customer please use the same email address for registration as in your Personio account. By doing so we can help you faster if we might need to check something in your account. Do you already have an account? > Login

! Your public username cannot contain any personal information such as email or other private information! You can't change your username after registration.

Public Username *

Work E-mail address *

Is your company already a Personio customer?

(Private)

Only you and moderators can see this information

*

yes no

If yes, please enter your Personio Login URL

(Private)

Only you and moderators can see this information

Name

(Private)

Only you and moderators can see this information

*

Surname

(Private)

Only you and moderators can see this information

*

Company

(Private)

Only you and moderators can see this information

*

City

(Private)

Only you and moderators can see this information

*

Country (Company) *

Job Title

(Private)

Only you and moderators can see this information

Please select... *

I would like to receive updates on Personio’s products, events, and other relevant information. I would not like to receive updates on Personio’s products, events, and other relevant information.

Password *

I accept the Terms and Conditions and the Data privacy. We may inform you about our HR Management and Recruiting products and services via email or telephone. You can object to this at any time.

loginBox.register.email_repeat

Welcome to the Personio Voyager Community!

This is our service and networking community for all Personio users and HR Professionals. If you have not registered yet, please select "create an account"

Username or Email

Password

Remember me

Forgot password?

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK