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2032 Topics

dmdmdmdmdGetting Started

asked in Employee Data & Documents

Getting data after account closure

my company closed the Personio account a few months ago and when checking how many vacation days I took this year (in order to make my final contractual payment), we found out that the export didn't contain information related to vacations. And now apparently the support email is no longer available. How can I contact Personio to request this data?

PDonnellyJ72Getting Started

asked in Employee Data & Documents

reduction in working hours

Hi 👋I am looking for a bit of guidance when reducing working hours from full time to part time. I have already reduced the hours for the employee in the general information field. But my question is:- is there a valid from date for the change?I can see entry date but I don’t want to change entry date (assuming this is commencement of employment date?) but I do want to register the valid from date for the amendment of contract. I think I must be missing something really obvious! 😊

naima_alcantaraExplorer

asked in Time Off & Attendance

Absence accept request

When our employees request for holiday, they can approve their owns holiday. I followed the steps to create a set approval but it’s not working. I want to create a set approval where supervisor accept it.

Sarah WetherellFollower

asked in Time Off & Attendance

We need to add absence plans / accrual policies into the system for global statutory leaves / paid and unpaid. Are there any templates / imports for this or do we need to build them all?Thanks

posted in Integrations & Workflows

Slack Integration and GDPR

Hello!We use the Slack Integration to post birthdays on our #personio slack channel. One employee does not want his birthday shared company wide.Since the birthday is a personal date, we must obtain explicit consent from the employee due to the GDPR. If this consent is not available, we are also not allowed to share the birthday in Slack.Unfortunately, the Slack integration does not offer sufficient control options to exclude individual employees or groups from the Slack integration.To date, only departments, teams, and locations can be used as a selector inside the Slack integration. I recommend expanding this selection to include more personnel data fields.What do you think? Thanks in advance!

asked in Employee Roles & Approvals

Approval of specific fields by specific people

How can only specific employees approve changes of a specific field in the employee information? I.e. field maps to Okta and gives special permissions - only the CTO can approve changes to this field.

Andreia OliveiraGetting Started

asked in Employee Roles & Approvals

Hey Community I have a question:How can I setup an approval workflow for a specific field in the Public Section?Meaning I have a field called Hiring Manager and I want a specific employee role group to approve changes in this specific field only, not in the entire Public Section.is this possible? I am not able to set that out in the Approvals - Employee Data section…Thanks

Joanna KandulskaGetting Started

asked in Time Off & Attendance

Disable requests for one type of absence

Hi, I created an absence type (Short Term Care Leave) which I would like to set up as visible only for HR. This can only be requested via direct contact with HR and NOT via Personio. How can I disable requests for one type of absence only? Thank you

middayGetting Started

asked in Employee Data & Documents

Why does Personio send me notifications with a link that brings me to "unauthorised access" - very annoying

Personio emails me when there is a new request for vacation I need to approve. In such an email they have a link with “Review and approve”. When I click that I’m prompted to login - but once I do correctly I reach a blank page that says “unauthorised access”. This means I have to independently navigate again to the login page and login to approve vacation requests. There is nothing on my side I can do to repair this error of Personio’s and no way for me to report except for asking the community apparently - so community what should I do that Personio gives no contact points for issues? What can I do to fix this error?

monicasn17Follower

asked in Other Topics

Unique email address error

Hello,I’m trying to update an employee’s profile, but when trying to save the information I get the following message “Add a unique email address -- this one already belongs to another person.” even though there’s no other employee with the same email address.The email currently in the profile has a blank space at the end which I believe is influencing this, but I get this error either when saving with the space or when trying to remove it. Is there a way to avoid this or have this fixed? There are many data points we want to update but we can’t do anything as this error keeps showing up. Thanks for any help around this!

tekrondoGetting Started

asked in Integrations & Workflows

Azure AD account credentials in Personio

We have the Personio + Azure AD integration setup and working as it should.The question is, when we create an account in Personio, the credentials assigned to the user don’t work, we have to go into Azure AD and reset the user’s password. Is there an additional step we should do?

SociuuGetting Started

asked in Recruiting

Position Openings: deadline not reflected in XML

Hi,I’m using the XML feed to grab recruitment openings and positions. Studying the said content I’m wondering why the Opening’s Fill Before date is not reflected anywhere?I have some dummy data added which have Deadlines for 2017 but the opening still appears in the XML file. I could live with that if only the deadline was added to the XML. How can I prevent to list openings which is no longer relevant or where the application period has ended? Furthermore, I have a Position which has 3 openings, each with different deadlines, however those three openings are not represented either in the XML file.Actually, I can’t even see individual openings including the Opening deadlines in the Job detailed page or the Job position landing page. Best,Emil

Sarah WetherellFollower

asked in Other Topics

Training for employees

Hi,We are about to rollout Personio and want to provide sessions for managers on how to manage their direct reports requests in the system or even just a basic navigation either video or screen shots. Is this something that is available?

dimasoudeikineGetting Started

asked in Time Off & Attendance

Vacation accrual during unpaid parental leave

Hi, in Germany, during Parental Leave (different to maternity protection!), no vacation should be accrued by the employee. How do I set up the Parental Leave absence in a way that for x months where an employee is in Parental leave, his annual vacation allowance is reduced by x/12ths?Many thanks for any tips,Dima

KevinDGetting Started

asked in Time Off & Attendance

Absence approval

The absence approval request for one of our employees is not going to their supervisor but to someone else. How do I update this?

CheicknaFollower

asked in Performance & Development

Perfromance - Goal notification - Comment section

Hello :) I was wondering if any settings were available to push notifications once a comment is posted in a Goal section. If not possible, it would be something, maybe, to look at.We have more than 40 employees to manage through the Goal module, and we think of using the comment sections for our monthly target information, instead of using classic ways (such as emails). And for now, it seems that the only way to know when someone left a comment in there, is to check ourselves. Thank you in advance, Cheickna

kakiyauGetting Started

asked in Integrations & Workflows

Pre-onboarding with private emails not able to login

Hi there,First of all I would like to thank you the support I get from here because they are always very helpful. So we have this issue when we invite new employees to Personio, they have the error message saying "Could not find employee for Google login". We have set up a profile and invited the person via their private email (the email is hotmail). What would be the reason for that and how can we prevent this? It is the first time we experience this issue. Thank you. Regards,Kaki

Irene Ng.Explorer

asked in Performance & Development

Delete continuous feedback

Hi community,I’d like to know if there’s a possibility to delete continous feedback once sent, because we made a test (with a good one haha), but it remains and it was a test to show an employee.Even with the administrator role, it’s not possible. Someone could help me? Thanks in advance!

tomblakeExplorer

asked in Recruiting

Internal Staff Candidate Recommendations

If an internal staff member recommends a candidate for a job position, what’s the best way to track this? Do we have to create a channel for each employee?

sinduriGetting Started

asked in Time Off & Attendance

New Field Attribute in Attendance.

Hi,We need to add a new field in Attendance time tracking that is not a project/comment. How do we add a new field which is not a project or a comment? Our use case is we have different offices and we would like the employees to add the office they are working from on that specific day. The office location is flexible and the employee would work from different offices each day based on their preference. I could not find a setting to add a new field for Attendance.Please let us know as soon as possible as we want the employees to mark the right location.

brambarGetting Started

asked in Performance & Development

How to turn off FEEDBACK functionality?

our works council is not convinced by the performance and development -> FEEDBACK functionality. we urgently need a way to turn off or hide the FEEDBACK BUTTON. all other functions on the tab are great. so please, would it be possible to turn off feedback only?

tomblakeExplorer

asked in Employee Data & Documents

Sending references for past employees

Is there a way to send references for ex-employees from Personio (perhaps from a template) to a new employer

AnnaCzarnikExplorer

asked in Recruiting

Notification on dashboard and no e-mail

Hello! I wanted to bring up two issues I encountered recently. Firstly, I didn't receive any notifications on my dashboard when a new application arrived. Secondly, a potential candidate didn't receive a confirmation email for their application. These incidents occurred during a test from my private account. Although I can see the new applications in the pipeline, there were no dashboard or email notifications. Has anyone else experienced this? Any insights or solutions would be greatly appreciated. Thanks!

tomblakeExplorer

asked in Recruiting

Personio Job Boards and Tracking Links/Channels

I’m a little confused as to the relationship between tracking links/channels and job boards (autoposting). I’m also confused about tracking links in general. I have set autoposting on job board to all job boards. If a job application comes from a job board then how does it track this in tracking links? Will it be specific to the job board, even though there isn’t a channel for each job board? What is the point of adding tracking links to each position rather than choose a tracking link when an application comes in from all those than are in the channel list? For instance, if we set up with external recruiters that they are to send applications directly to Personio, do we not have to add this recruiter as a tracking link to this position? And if we have a tracking category called email, then would this be automatically tracked? and therfore why would we have a tracking link called email? If emails are received outside of Perosnio and we add them manually I’m assuming we then add the c

tomblakeExplorer

asked in Employee Data & Documents

Company Wide Documents

If we have a staff handbook or other documents that we might want to share with the whole company, but won’t be specifically related to an individual, how might we go about this?In a previous HR platform you could add documents that the whole company could access, such as PDFs, which were located on the employees home screen.

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