Support Area

An area for our customers: Ask your questions about our tool, help other users and exchange with them about Personio.

1580 Topics

S
Follower
Sara GerardFollower
asked in Integrations & Workflows

Teamtailor integration not pulling all data

Hi there, Personio community,  We have set up our Teamtailor integration, but it’s not pulling all the attributes we want. Even though all this information is in Teamtailor, info like start date, Supervisor,… is not pulled through. We have tried a number of things now, but are still stuck. Any one else with this setup and was able to solve the problem?ThanksSara

3
I
Community Moderator
1 month ago
P
PAvithra
asked in Recruiting

Create automated confirmation emails for applications received

Hi,We are facing issues in email automation. We have followed all the steps still the automation email only goes to 50% of the candidates. For the remaining we are sending it manually which takes a lot of time of the recruiter. Do anyone faced such issues & got solution?Appreciate your valuable comments!ThanksPavithra 

1
I
Community Moderator
1 month ago
R
Follower
RitoFollower
asked in Integrations & Workflows

Zapier & Personio - Not all fields are mapped correctly and others are combine

I am currently implementing a zap between Personio and Webflow everytime a new job offer is posted. Everything seems to be work well except for the fields that Zapier detects.In the image attached below we can see how ‘Ubicacion principal’ and ‘otras ubicaciones’ are two different fields. However, Zapier retrieves the two fields as one. In the second screenshot you can see how it is combined. Same thing happens in the job description. All my descriptions are mapped as just one major one ‘Description’.It should be (Your Tasks, Your Profile, About us and Keywords).  From these four fields the only one that is mapped separately is keywords.  Then ‘Tipo de puesto de trabajo’ and ‘Ocupacion’ does not appear at all. Seems like zapier can’t find these fields.  

13
I
Community Moderator
1 month ago
F
Follower
Fani DelliouFollower
asked in Recruiting

Holiday calendars and recruitment stages

Hello,  I have two questions:  How can I set up in a custom holiday calendar for public holidays that land on a weekend to have a weekday equivalent?  Also, although I have set up the stages in the correct order when I check my pipeline step 2 and 3 show the other way around. Do you know why? Thank you in advance. Best,Fani 

3
I
Community Moderator
1 month ago
C
Follower
ChristinFollower
asked in Reports

Bonusrückstellungen

Hallo, wenn es die Exporte künftig nicht mehr gibt - wie kann ich dann bei individuellen Berichten Vergütungsbestandteile erfassen? Ich möchte gern den Zielbonus abbilden. Vielen Dank vorab & viele Grüße,Christin  This post has been translated by the moderator.Hello, If exports no longer exist in future, how can I record remuneration components in individual reports? I would like to map the target bonus. Many thanks in advance & best regards,

3
I
Community Moderator
1 month ago
Tamara Casasa
Communicator
Tamara CasasaCommunicator
asked in Performance & Development

Performance Review - Peer Reviews

Hello everyone, is there a way to share the peer review after it has been submitted? We are having many people that are forgetting to tick the box of “share review with peer” ( default setting, because we would have preferred to have all feedback automatically shared with everyone) 

3
I
Community Moderator
1 month ago
S
Getting Started
sarah.arnoldGetting Started
asked in Performance & Development

Manager Review wurde versehentlich nicht geteilt und muss nun nachträglich geteilt werden. Wie?

Leider ist dem Vorgesetzten untergegangen die Box zu ticken um die Review mit dem Mitarbeiter zu teilen. Wie kann ich das von HR Admin Seite korrigieren? Danke The post has been translated by the moderator.Unfortunately, the manager forgot to tick the box to share the review with the employee. How can I correct this from the HR Admin side?Thank you

1
I
Community Moderator
1 month ago
N
Getting Started
Nadine_HuGetting Started
asked in Salary & Payroll

salary calculation for employees on hourly wage

Hi everyone,I’m using the integration of DATEV for the first time now with Personio and try to understand how the salary is calculated for employees with hourly wages.There’s an employee who works five days a week. The amount of hours vary from day to day depending on what is needed. The maximum hours they are allowed to work per week is 40.The exact working time is captured in the attendance, the hourly wage is correct. Still the calculation of the salary that is shown in the payroll is not correct, but too low.Can someone explain which data is used to calculate the salary for people with hourly wages? Could the error come from the working schedule that was assigned (it currently is 40hours per week to show the maximum, but it usually is always less than that)?I’d be glad to hear your ideas!

1
I
Community Moderator
1 month ago
J
Getting Started
jo spencerGetting Started
asked in Recruiting

Searching a candidate by email in recruitment

Hi, not sure if I am being blind, but I cant seem to find a way to search a candidate in Recruitment by the email they applied from. Is this possible?Ideally don’t want to have to go through each job individually to find the name.Thanks

1
I
Community Moderator
1 month ago
L
Getting Started
LuisaGetting Started
asked in Employee Data & Documents

What does it mean - You can't remove options from optionsName because this attribute is used in an accounting group.

I want to  archive a an option that I have in an attribute, but every time I try to delete it  gives me this error:You can't remove options from optionsName because this attribute is used in an accounting group. Can you explain further what it means.Can you tell me if by deleting or changing an atribute will affect past months reports,The attribute is linked to the Employment type.

1
I
Community Moderator
2 months ago
P
Getting Started
persifleurGetting Started
asked in Integrations & Workflows

Two-factore auhentification - period

Hi,The two-factor authentication is enabled for several employees. In order to enter daily hours, they need to daily do the two-factor authentication. This is starting to be be time-consuming. Usually, with other software having the two-factor authentication, the request for the second authentication (google authenticator in this case) is needed after every 30days or 90days or every time the browser cache is cleaned.It would be really great to have the option have a period longer than 1 day to ask for two-factor authentication. Is it a planned feature?Many thanks

1
I
Community Moderator
2 months ago
Tamara Casasa
Communicator
Tamara CasasaCommunicator
asked in Other Topics

join community

how can I add a team member to this community?

2
Tamara Casasa
Communicator
2 months ago
C
Follower
ChristinFollower
asked in Performance & Development

Signing goal agreement

Hi, we are currently setting up the process of creating goal agreements in Personio instead of using Excel files. I am wondering whether there is any option of signing the goal agreement once it is implemented in Personio? To me it seems like I can just enter goals, adjust the progress and link it to the bonus.Would be happy if someone could help or has any workarounds here. Thanks in advance. Best regards, Christin

5
I
Community Moderator
2 months ago
A
Getting Started
AgataGetting Started
posted in Attendances & Absences

Reminder settings

Hi there, I’m trying to figure out how to set up the system so that it sends email reminders each Monday to those staff who have not completed their attendance record for the previous week. I’m also trying to see how we can get the system to send email reminders to the relevant people for the various onboarding steps - I can only see that the system prompts the person on the Personio dashboard.If anyone could clarify this, I would be grateful. Regards, Agata 

3
I
Community Moderator
2 months ago
H
Getting Started
HR-trinckleGetting Started
asked in Other Topics

Dashboard Aktualisierung

Wir haben ein neues Layout auf der Startseite. Seit dem kann man nur noch die “Events” des eigenen Teams sehen. Vorher konnte man noch per Dropdown auf “alle Mitarbeiter” umstellen. Wie kann man das jetzt so einstellen, dass es für uns wieder passt?  Your original post has been translated by the moderatorWe have a new layout on the start page. Since then, you can only see the "Events" of your own team. Previously, you could still switch to "all employees" via dropdown. How can we adjust this so that it works for us again? 

2
H
Getting Started
2 months ago
Tamara Casasa
Communicator
Tamara CasasaCommunicator
asked in Performance & Development

How to Report on performance cycle?

Hello everyone - we are in the middle of the performance cycle and I need to pull reports, not only about completion rates (which I understand is the export file personio allows) I need to know how many times someone was nominated as a peer? and how many people have saved for later their self review. Has anyone cracked how to report on these things?

2
Tamara Casasa
Communicator
2 months ago
G
Gerdi
asked in Attendances & Absences

Absence type "Child illness" not visible/selectable for employees

We would like to make the created absence type "Child illness" selectable for employees. Currently, the selection option does not appear, neither in the drop-down menu nor in the list on the right:Wir möchten die erstellte Abwesenheitsart “Krankheit Kind” für die Mitarbeitenden wählbar machen. Derzeit taucht die Auswahlmöglichkeit nicht auf, weder im Drop down, noch in der Auflistung rechts auf:   We had initially considered whether to store a quota. The absence type then appears on the employee's dashboard and can be selected. However, this leads to confusion for all people without children. We would therefore like to refrain from doing this and only enable visibility and selectability (similar to mobile working - without a quota rule - for example). Has anyone already had this situation where an absence type is not visible without a quota rule? And/or does anyone have any ideas on how to make the absence type accessible?Thanks in advance :) Wir hatten zunächst überlegt, ob wir ein Ko

2
I
Community Moderator
2 months ago
E
Getting Started
ermguestGetting Started
asked in Attendances & Absences

Conditional absence rules

Hi, we have a ‘duvet day’ as a business, as well as a day off for your birthday ‘birthday leave’ each of these are 1 day per year that doesn’t accrue or carryover. The policy for duvet day is that it has to be spontaneous leave, so an employee can only request it on the day, and the birthday leave must be taken in the week your birthday falls (the week either side if it falls on a weekend) what I want to know is, is there a way that we can add these conditions to the leave types to prevent staff from booking these in outside of these two instances?

1
I
Community Moderator
2 months ago
CPPL33
Follower
CPPL33Follower
asked in Integrations & Workflows

Onboarding - Email Address from E-Mail Sender

Hello,is there a way to have the company e-mail address instead of “info@m.personio.de” when sending the Onboarding E-Mails from Personio? I can choose myself but it seems the e-mail address is automatically changed to info@m.personio.de Thanks,Claudia

1
I
Community Moderator
2 months ago
H
Getting Started
HR-trinckleGetting Started
asked in Employee Data & Documents

Homepage after update

Hallo zusammen,wir haben das Problem, dass auf der Startseite jetzt nur die “Events” für das eigene Team angezeigt werden. Vorher konnte man “Team” und “Alle Mitarbeiter” per Dropdown auswählen. Wie kann man hier die Einstellung dahingehend wieder in Ordnung bringen? Vielen Dank und liebe Grüße!Hello everyone,We have the problem that only the "Events" for our own team are now displayed on the start page. Previously, you could select "Team" and "All employees" via dropdown. How can we change this setting again? Many thanks and best regards!

1
I
Community Moderator
2 months ago
M
maltaric
asked in Attendances & Absences

Special absences for Italy / Spezielle Absenzen für Italien

EnglishHello I hope the swarm intelligence can help me. I need to create two special absences for our Italian branch. Is there anyone among you who also uses Personio for employees in Italy? If so, I would like to exchange ideas. Thank you in advance.Best regards from SwitzerlandDaniel ---------------------------------GermanHallo zusammenIch hoffe, die Schwarmintelligenz kann mir helfen. Ich muss für unsere italienische Niederlassung zwei spezielle Absenzen erstellen. Gibt es jemanden unter Euch, der ebenfalls Personio für Mitarbeiter in Italien einsetzt? Falls ja, würde ich mich gerne einmal austauschen. Danke im Voraus.Herzliche Grüsse aus der SchweizDaniel  

3
I
Community Moderator
2 months ago
E
Getting Started
EgleBGetting Started
asked in Performance & Development

Personio: cancel feedback requests

One of my colleagues mistakenly requested the wrong people for feedback on his subordinate. How can we cancel these feedback requests?

4
I
Community Moderator
2 months ago
M
Communicator
marielle.van.wieringenCommunicator
asked in Attendances & Absences

How to take care of absence requests in case of a weekly differentiating working schedule?

Hi, Some of our employees have a different working schedule each week. So for instance the work every week 24 hours per week but in week 1 they work on monday, wednesday and friday and in week 2 they work on friday, saturday, sunday.  How do I take care of the absence holiday requests so the correct amount of leave is calculated for these employees?

6
I
Community Moderator
2 months ago
A
Anna-Lena-E-Lyte
asked in Employee Data & Documents

Assign multiple departments

Hi zusammen, wie ist es bei Personio möglich, jemanden mehrere Abteilungen zuzuordnen?Liebe Grüße,LenaHi everyone, how is it possible to assign someone to multiple departments in Personio?Kind regards,Lena 

1
I
Community Moderator
2 months ago
L
Getting Started
LHAGetting Started
asked in Salary & Payroll

Pay Data Upload

Hi, I tried to upload a bulk update for our salary information but because there were two stages to our pay award this year (automatic progression on 1st April 2023 then cost of living increase  which wasnt agreed with Union until Dec but to be backdated to 1st April.) Because theres already a record in the system for the 1st April progression uplift the system wont now let me upload the cost of living increase data because it has the same effective date - Help??

3
I
Community Moderator
2 months ago
Terms & Conditions of the Personio Voyager Community