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Integrations & Workflows

In line with the release of "People Workflow Automation", feel free to ask questions & exchange ideas! Just like On-/Offboarding, APIs, the e-Signature, Marketplace, or Personio Conversations.

  • 259 Topics
  • 658 Replies
259 Topics
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Getting Started
tekrondoGetting Started
asked in Integrations & Workflows
Azure AD account credentials in Personio

We have the Personio + Azure AD integration setup and working as it should.The question is, when we create an account in Personio, the credentials assigned to the user don’t work, we have to go into Azure AD and reset the user’s password. Is there an additional step we should do?

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T
Getting Started
kakiyau
Getting Started
kakiyauGetting Started
asked in Integrations & Workflows
Pre-onboarding with private emails not able to login

Hi there,First of all I would like to thank you the support I get from here because they are always very helpful. So we have this issue when we invite new employees to Personio, they have the error message saying "Could not find employee for Google login". We have set up a profile and invited the person via their private email (the email is hotmail). What would be the reason for that and how can we prevent this? It is the first time we experience this issue. Thank you. Regards,Kaki

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S
Getting Started
T
Explorer
tomblakeExplorer
asked in Integrations & Workflows
Microsoft Teams only posting on work days

HiIs this the correct way this function is meant to work? Are we able to change to 7 days a week for birthdays and anniversaries?

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Personio Employee
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Getting Started
DauHerkertGetting Started
asked in Integrations & Workflows
Offboardings of inactive people are not shown in Workflow Hub

We realized that the offboarding tasks for employees that were set to inactive after their last day of work are not visible in the Workflow Hub anymore, despite the tasks being still open and visible in the Dashboard. Is that intended and how can we make them visible again in the Workflow Hub? 

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Edda van der Ende
Communicator
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Getting Started
ViktorGetting Started
asked in Integrations & Workflows
Rate Limit

Hello. I'm working on implementing Personio in a Shopify shop (with API). And was wordering, if it was possible to do something with the rate limit of 60 requests per minute. Could you advise me on that?

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Personio Employee
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Explorer
SpiralPlugger
asked in Integrations & Workflows
Azure AD Unable to verify the authentication

Looks like we’re not getting newly added Personio users synced to Azure AD.When going to Personio Marketplace and checking the Azure AD integration, it “looks ok”:...but it’s not, as pressing “Next” brings error “Unable to verify the authentication”: Pressing next, opens up “Create new authentication” page, where “Directory ID” is “common” by default. After adding our Tenant ID and selecting “Create”, it goest only to an empty page on address:​​https://personio.integration-configuration.com/auth/cb?error=Unfortunately%2C+there+was+an+error+when+contacting+the+external+service+you+are+trying+to+authenticate+with. This might be an issue / error on your system, as it first shows “Authentication exists”, but then error “Unable to verify the authentication”. And this error page doesn’t actually show anything on it (another error?).I’m afraid to remove it completely and try adding again, if it wouldn’t be added back at all (because some error you might have in your system).Your “Status” page

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Personio Employee
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Getting Started
seaweedpeopleGetting Started
asked in Integrations & Workflows
Is anyone else experiencing the Slack integration not working properly?

Hi there! Most of our employees are not seeing their working from home status updated even though it has been logged in Personio. I've checked our Slack integration settings and we have enabled "View reason for absence in status messages" however it seems that the integration is not working fully. Can anyone give me advice on how to fix this?

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Personio Employee
M
Getting Started
madifabGetting Started
asked in Integrations & Workflows
Slack Integration

HiWe are integrated with Slack, however we are not receiving the daily updates on Slack, however all the settings are correct.Any idea why this may be?RegardsMadi

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Personio Employee
A
Getting Started
aylinnarliGetting Started
asked in Integrations & Workflows
How to rescrict access to full calendar information

Hi everyone!I already read that Cronofy needs access to all calendar information for the calendar integration in Personio but is there any way to restrict full access without restricting function for the smart interview scheduling?Thank you in advance,Aylin 

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Personio Employee
A
Getting Started
Andreia OliveiraGetting Started
asked in Integrations & Workflows
Notification Profile changes

Hi all,Is is possible to set up notifications to appear whenever there’s a change in an employee profile?For example whenever we enter a termination date in an employee profile, to have a notification email sent to an offboarding group.This is outside, of course, of offboarding templates and such.

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Personio Employee
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Getting Started
DeezDayzGetting Started
asked in Integrations & Workflows
Microsoft Azure AD authentication failure

Hi,I have been following the set-up guide here on how to integrate the IAM tool Azure AD with Personio.Personio is not functioning properly and keeps failing to authenticate the Tenant ID from Azure AD.I keep getting the message "Only Global Administrator admin are able to configure this integration" despite being a global admin and accepting the permission request (see screenshot). What is causing this failure?

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S
Explorer
G
Getting Started
GuyGetting Started
asked in Integrations & Workflows
Emloyee API - updated_since

Hi,I am using the updated_since attribute in the Employees endpoint to search for user that were last updated (in the past hour and also 15 minutes).Is it possible to return the updated time? That is if I curlcurl --request GET \ --url 'https://api.personio.de/v1/company/employees?limit=10&offset=0&updated_since=2022-12-24T08%3A15%3A30' \ --header 'accept: application/json' \ --header 'authorization: Bearer <token>' The output doesn’t return a field that has the “updated_at” or “updated_since” value. Do I have to make a different call to get that?If not, could I request it be returned please 🙂

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G
Getting Started
J
Getting Started
JamieRichardsonGetting Started
posted in Integrations & Workflows
What is the callback URI for Personio in a Bookmark App in Okta?

I’ve now setup the OAuth connection between Okta and Personio which works as expected. But it would be nice to have a tile in Okta for Personio, from what I understand IDP isn’t supported but SP is. Therefore, I would like to make use of the Bookmark app function in Okta but I need the URL for authenticating, I’m guessing it’s something like mycompany.okta.com/oauth/callback or something like that, but every combination I’ve tried doesn’t work and there’s no documentation about it.Has anyone successfully set this up and can help me with the correct URI please?

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Personio Employee
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Getting Started
T uxiGetting Started
asked in Integrations & Workflows
Azure AD Sync Password

Hello there,we are currently investigating the changing of workflows and what new work will be there for us in the IT.I am currently looking into the topic of the AAD Synchronisation.Personio is synching the info we got in the AAD with the information already present on personio, but does it sync the password too, or do the users have to create a new password? 

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T
Getting Started
L
Explorer
LKAExplorer
asked in Integrations & Workflows
Onboarding workflow - unable to assign tasks

HiI am editing our onboarding workflow to include an additional step for our compliance manager. I am only able to add a step in for the two names below (or employee or manager - neither of which are applicable). I can see how to add a step in, but how do I assign it to an additional person that isnt on the drop down list? Thanks   

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Personio Employee
T
Getting Started
TwoxtenGetting Started
asked in Integrations & Workflows
2FA Mobile App

Dear Personio Team, do you know when your mobile app will be able to handle login with 2FA activated? This feature is in my opinion crucially needed, because your web version is not really mobile friendly and somehow does not fit to your otherwise very strong and data protection friendly approach as well as limits the usage and practicability of the whole system a lot.

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Vida
Communicator
JHBEM
Communicator
JHBEMCommunicator
asked in Integrations & Workflows
Reminder - Individual Only

How Community.How do I create a reminder that is only for the individual user?I’m looking at the workflow to create a new reminder and I can’t see an option of individual user…The use case is that at 6 and 12 month intervals we want the employee to be prompted into undertaking some self-directed personal reflection to inform their half/full year review.But I can’t seem to use the reminder in system to do so…for the ‘of’ I expected there to be a ‘individual user’ or similar selection…What am I missing? 

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JHBEM
Communicator
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Detective
bruchmDetective
asked in Integrations & Workflows
Off boarding process

We have created a number of steps in our off boarding process.I believe the tasks are shown in the stakeholders accounts (tasks section) 7 days prior to the task being due.At what point does one get an email alert for such a task? Is that only on the day when it is due? Or are there no alerts at all for Offbaording tasks?Many thanks and best regardsMarc

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Detective
S
Getting Started
starsonearhGetting Started
asked in Integrations & Workflows
Synchronisation of Google Calendar failed for some employees

Hello,  after reading all the support pages and checking the post here as well, I still didn’t figured out how to solve my issue. We activated the Google Calendar integration to synchronise absence directly into the google calendar. For 4 of our employees that is failing. For a long time I see the status “pending” and “unavailable” after that. I already checked privacy settings with those employees as well as spelling mistakes, but everything looks the same as for the other.  Does anybody of you has an idea what could be wrong here?  Thanks and BestMel  

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Personio Employee
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Getting Started
Joanna KandulskaGetting Started
asked in Integrations & Workflows
Bug? New Absence Created in Google Calendar when an Absence get edited on Personio

Not sure if this is a bug on our end but I also did Google Calendar integration and each time a person makes a change in the Absence, this is visible in Google Calendar as another “absence”.booking sick day - one full day absence adding sick note - another full day absence deleting sick day - another full day absence instead of deleting the entire absence period  Your comments on how to make this work would be very appreciated! 

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Personio Employee
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Detective
bruchmDetective
asked in Integrations & Workflows
Outlook integration

Hi,we have activated the outlook calendar integration and have embeded the Personio link into our employees Outlook calendar.It seems that each employee needs to copy the link and include in his outlook. Is it possible for the Admins to reset such links in case an employee leaves the company?Else they might be able to still see absences in their private outook once they have left. thx

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Personio Employee
E
Getting Started
Elena A.Getting Started
asked in Integrations & Workflows
Auto Assign of Datev Numbers

Hello everyone,I was just curious if there is the possibility of automatically assigning the DATEV number whenever I am creating a profile for a new employee. I’ve been quite recently introduced to Personio and I’m trying to figure my way out! Thanks a lot!Best,Elena.

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Andrea
Former Personio Employee
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Getting Started
Shahal SidiqueGetting Started
asked in Integrations & Workflows
SMTP integration of Gmail with Personio

Hi There,My company recently started working with Personio for human resource management. We use google workspace and have been trying to integrate our company mail account with personio to sent and receive  emails.Basically, we have been following the steps listed here at Personio help page: https://support.personio.de/hc/en-us/articles/208037325-How-to-send-an-email-from-the-company-s-own-SMTP-server?utm_medium=email&utm_source=makroWe were able to complete the receiving part (email forwarding to personio inbox) but hasn’t been able to complete the sending part (SMTP integration with gmail to send email from personio) due to some reason.https://apps.google.com/supportwidget/articlehome?hl=en&article_url=https%3A%2F%2Fsupport.google.com%2Fa%2Fanswer%2F176600%3Fhl%3Den&assistant_id=generic-unu&product_context=176600&product_name=UnuFlow&trigger_context=aWe tried SMTP, SMTP-RELAY and IMAP services and none of them seemed to have worked, but haven’t been able to p

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Personio Employee
B
Getting Started
Bojana GalaGetting Started
asked in Integrations & Workflows
Teamtailor integration

Hi, We are setting up our Personio platform and managed to integrate Personio with Teamtailor on their platform however we are having a problem with integrating from Personio side. This is the info we get when we go to market place:This integration can only be set up by Teamtailor You will need to write an email to Teamtailor and they will complete the process for you. In this process you will be asked to provide your API credentials which you can find or generate on the API credentials page at any time.Please contact: Support@teamtailor.com Can you please assist, thanks!

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Personio Employee
F
Getting Started
frferranteGetting Started
asked in Integrations & Workflows
Create Applicant in Personio with Zapier

I have an error with Zapier when I try to create a applicant: “form is not defined”. The problem born when I attached the file, by document section. I don't understand the error message "form is not defined". Can someone help me, please? Screenshots have been deleted by the moderator, since they contained private data

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ConorCunningham
Personio Employee
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