Support Area

1573 Topics

Paid promotions

Hello, I have personio autoposting activated and for specific roles we also do paid promotions on certain platforms including LinkedIn. Where I also do paid promotions, the role is being posted multiple times a day. Is there a way to set the frequency of the posting?

30 days ago

VolvicCommunicator

asked in Recruiting

Autoposting not working

Hi folksThere is a problem between Personio and LinkedIn where jobs are not autoposting from Personio nor are closed jobs being taken down from LinkedIn. Personio support have said the issue is not theirs and advised I contact LinkedIn. I do not have a recruiter licence so am having difficulty getting an answer as no one I have spoken to via LinkedIn support seems to know how to help. I now have 2 jobs on our LinkedIn page that should be unpublished on Personio but are not being taken down from LinkedIn and these roles on LinkedIn are now redirecting to a blank 404 page on our Personio jobs site.Then jobs that I have posted are correctly autoposting ok to Indeed but not to LinkedIn.Is anyone else having this issue or would have advice on how to resolve?Thanks

1 month ago

LindaCommunicator

asked in Other Topics

Use of mobile app on 2 mobile devices possible?

Hi there, we have employees who are working on-site at clients and have an additional mobile phone. Is it possible for the employees to have the Personio app with 2-factor authentification on both at the same time? Thanks!Have a good day 🌷Linda

1 month ago

NataliacastaGetting Started

asked in Attendances & Absences

API - vacation days total empty, and vacation days balance doesn't match employee profile

Good afternoon - I hope you are having a great start to the week, We included vacation days total, and vacation days balance to the API, and we noticed the following: Vacation days total values don’t match with any value on the employee’s vacation balance, nor with Paid vacation – Carryover from previous year, Paid vacation – Entitlement, Paid vacation – Entitlement, Paid vacation – Entitlement values included in a custom report.What does Vacation days total from API reffer to? Vacation days balance values are empty for most active employees, where is the data comming from? Thank you,Natalia

1 month ago

MA1

asked in Employee Data & Documents

sharing a pdf document with all employees

Dear all, is there a way of sending a document to all employees (without requesting them to sign etc) ?Best regards

1 month ago

PairedGetting Started

asked in Performance & Development

Feedback / Performance Review: How can I combine individual answers to one overview?

Hello,I am testing the performance tool right now to launch soon our first official review. While testing, I created a self-assessment, two peer-reviews and a manager feedback. Now I have 4 different review answers for one employee for one cycle. How can I combine all of these in one overview? Considering that one employee will have several peers filling in their review, there must be an option to show all feedbacks at once? Otherwise, where can the manager create an own overview with notes on the feedback to be shared?Thank youEileen

1 month ago

Lena MaliesFollower

asked in Other Topics

Change Contracting Entity

Hello, we would like to change the name of the contracting entity, as there is a typo. I could not find the possibility in the settings (only company and legal entities, but the contracting entity is not visible there). Is there anyone that could help me? Thanks in advanceLena

1 month ago

LegoMDExplorer

asked in Attendances & Absences

Document: Certificate to upload with the absence request

Dear Community, if there a way to allow employees to upload more then one certificate into the system with the same absence request?Thank you for the responses in advance! :-)

1 month ago

HRHPGetting Started

asked in Performance & Development

Getting analysis for Upward reviews

We want to open a cycle with upward review + self review for our managers. The questions have rating and i would need that the all the individual ratings from the direct reports are congregated and i get a unic congregated rating for the team .We will then compare the self-review with the team congregated review. However, when opening a test cycle, i do not get any data in the analysis tab. How is that?

1 month ago

Afsheen atGetting Started

asked in Performance & Development

Employees responsibility & competence matrix seen on the org chart / employee list

Is there any possibility to link:the job descriptions, the responsibility scope of the employee, and ideally competence matrixto the org chart or employee list? That everyone in the company can see the “affiliation” of individuals in the company. The only way I have found is custom tags and of course job titles.

1 month ago

Kasey ShenExplorer

asked in Reports

Information security check form

Hello,To ensure our full compliance with ISO27001:2022 regualtions, specifically – SoA 5.19 information security in supplier relationship, and SoA 5.22 monitoring, review and change management of supplier services. We are reaching out to you as our main supplier.We kindly request your cooperation in completing a check form regarding house of control’s performance of information security. It will be appreciate if you could provide other related documents like incident response plan, business continuity management, security policy, etc.Could you please answer these questions and return them to us before 8th March 2024?Thanks,Kasey (REEN Performance Manager)

1 month ago

lisaamorosoCommunicator

posted in Performance & Development

annual evaluations

Hi, Is there any progress on the evaluation cycle? Is there a way to incorporate goals into an evaluation form? Can we link a self-evaluation with a manager evaluation so that the employees self-documented feedback can be seen and commented on by the manager?

1 month ago

question_askerGetting Started

asked in Attendances & Absences

Scheduling time off with carryover expiration?

Hello I had a question about carryover expiration days.Example:Lets say I have 10 days that expire on April 31, and I schedule 10 days of vacation in December before the expiration date. Will this work? Or is this not possible because the days will have expired?

1 month ago

Willemijn LeijsFollower

asked in Recruiting

E-mail template in Recruiting

Hi, Is anyone experiencing some issues with the templates in the Recruitment module? When we want to send out the templates which we made half of the e-mail does not show up that we have made in the template. We have already checked the templates and they are correct. Cheers, Willemijn

1 month ago

VeronikaGetting Started

asked in Attendances & Absences

Retrieve public holidays into outlook

Hi Community,we are wondering whether there is a solution to display public holidays as absence in Outlook? Our employees are distributed across different regions in Germany and Europe, so being able to see whether someone is off due to a public holiday would make collaboration a lot easier. Thank you!

1 month ago

kaishenPersonio Product Expert

posted in Product Testing, Research & Interviews

[5min] Survey on multiple supervisors - what types do you have in your organisation?

Hey Community,We are currently taking a closer look at multiple managers 👥 - one of the most frequently requested functionalities. To make sure we cover your needs, we have prepared a small survey 🤝.Among other things, we would like to find out what kind of supervisors you have in your company and what responsibilities they have in Personio.> Link to the survey (approx. 5min) <We look forward to your input, thank you very much! 👏Best regards,Kai

1 month ago

JHBEMCommunicator

asked in Attendances & Absences

Mass Assign Absence Policy

How do I assign a new Absence Type and Policy to all employees?I am expecting there is an easy way to do this for all employees - but I couldn’t find it myself...

1 month ago

AliceMBusy Bee

asked in Performance & Development

Can employees add an external training record that they haven't yet started?

I’m looking at the Training records.In the Add Course Record section, it seems possible to add the info only after the course has been completed, because the Completion Date can only be in the past. Is it possible to add an external course before it has been completed? I’d like to introduce this as a step after the course budget has been approved but before it is started (I think it is less likely that people will remember to go back and complete the record later on). Also, can anyone explain the Completion Date and Expiration dates? Completion date is mandatory and is in the past only. Expiration date isn’t mandatory and can be in the past or future. If the Completion Date field allowed a future date to be selected, my colleagues could put in their trainings before they start, at the point of approval, not afterwards which would be really helpful.

1 month ago

ClaudiaMoreira

asked in Employee Data & Documents

Outdated Teams in Personio

I am new to the company and to Personio. I am currently working with Leapsome - which extracts the team Orga from Personio. Now I am having several issues with double teams which I can’t properly delete in Leapsome. My coworker is concerned about deleting the old (not used anymore) teams in Personio because we would loose data. I can’t imagine that happening but wanted to make sure. Would appreciate any input.

1 month ago

lisaamorosoCommunicator

asked in Recruiting

Job requisitions - Approval process

Hi, I am curious if anyone uses job requisitions for position approval prior to actually creating a position, and if so is there a way to set up that initial approval in personio?

1 month ago

Matus BraunGetting Started

posted in Recruiting

Application Form - Formatting, the data should be in a new Line

Hello Personio community,I would like to ask a similar question about the formatting of application form. We're facing a problem with our application form. I've attached a screenshot labeled "image" for reference.We want the following sections to appear on separate lines:Why would you like to join us Link to your portfolio Please provide…Currently, the first two sections are combined on the same line, which we don't like. Also, the section that starts with "Please provide..." is spread across four lines since it is wrapped, but it could fit on two lines if it was spread through the whole width of the form.Is it possible please to:Place each section on its own line? Extend the "Please provide..." section across the full width of the form, similar to how the "please upload your CV" section is displayed? Thank you very much in advance! Matus

1 month ago

lisaamorosoCommunicator

asked in Performance & Development

Remove a request for a peer review

Hi,Is it possible to remove a request for a review from your feedback section? One of our managers received a request for a peer review and she said it was irrelevant, but now she cannot remove it from her to do section. I looked and I also do not see a fix.Any suggestions?

1 month ago

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