Recruiting

Hi community,For several weeks, I’ve been having an issue with uploading CVs manually. It says that Personio temporarily cannot parse the information from the CV, but this has been happening for at least three weeks.I use regular PDFs and am wondering why it’s not working. I read the standard manual regarding the CV upload topic, and it doesn’t look like this is something on my end.I’ve attached a screenshot showing the error after uploading a CV.Does anyone have the same issue and maybe know how to fix it?Thank you in advance. 

Hi all,How can I avoid people to send open application emails using our personio email address. This creates unasisgned emails in our recruitment tab. How can we “block” this?

Is it possible to set up an approval workflow specifically for candidate offers? For example, after a candidate has been chosen for a position, can we trigger an approval process (e.g., to CEO) for the proposed salary, conditions and start date before sending the offer?Thanks!

We recruit in India, where we receive a high number of applications which makes the CV screening process very laborious. Is there an integration with Personio with an AI tool that will automatically parse the CV and reject if certain conditions are not met?Eg, role requires fluent Hindi.Application comes in → AI parses CV, does not find ‘Hindi’ → Candidate automatically rejected and sent email (with a delay so not rejected immediately)

Hello,we need to create a management report  where one of the key KPIs is Time to Fill — that is, the time elapsed between when a job posting is published and when it is closed. For this we need access to the job posting publication date data. How can we get this?

Hello Personio Team,I have a question regarding the Tags feature in Personio Recruiting.Currently, when filtering candidates using multiple tags (for example: “German” and “Cloud”), the system shows all candidates who have at least one of these tags — which means it works as an OR condition.However, we would like to narrow the results to only those candidates who have all selected tags (in this example, candidates tagged with both German and Cloud).Could you please confirm if there’s any option or planned feature that allows filtering candidates by multiple tags using an AND condition instead of OR?If not, is there a workaround (for example through saved searches, reports, or API filters) that could help achieve this?Thank you in advance for your help!Best regards,Anna 

Someone applied to our job but the candidate is missing from Personio.I got an email yesterday about a new candidate application in Personio. The link “view in Personio” gives me an error. The “unassigned messages” section is empty, I have received other applications since then so it’s been refreshed. When I go through all stages (including rejected) and all candidates and even all jobs, the name does not appear anywhere. I also tried the new version that shows me applications from yesterday - there were only 3 and they are all accounted for. When I attempt to add this candidate by creating a new application, I get an error that this candidate (email) already exists for this job, so I cannot create a new one. This job has a limited number of candidates so it’s easy to keep track of everyone and this candidate definitely does not exist. So it feels like there has been a glitch and this candidate exists technically but is not visible to me. How to proceed?

I would like to add specific job related questions to certain interviews and Personio says I should create a new evaluation form, otherwise all of the fields will be changed on past submitted interviews, too. I was hoping there was a way to duplicate the form as if I start from scratch, I have to select the questions, they are all in the wrong order and I have to spend time reselecting and reordering them. Can someone please help? Thanks.

Hello everyone, Just to clarify I don’t intend to modify any restricted selectors. My goal is simply to change the text color on Personio label to match the overall website design. Specifically, I’m trying to style this selector:.form-group labelUnfortunately, due to limitations with custom CSS, I’m unable to apply the changes, and I haven’t been able to get clear support from Personio. Does anyone know how I could work around this or apply the styling just for label? Thank you

Hello everyone,Unfortunately, posting jobs is not working for us. For example, when I try to enter my LinkedIn ID, I get the error message “Something went wrong.”I have already checked the usual sources of error (company information, location, etc.).Do you have any ideas what the problem might be?Thank you. Hallo zusammen,  bei uns funktioniert das Posting von Stellen leider nicht. Wenn ich z.B. die LinkedIn ID eingeben möchte, erhalte ich die Fehlermeldung “Es ist etwas schiefgelaufen” Die üblichen Fehlerquellen (Firmeninformationen, Standort, etc.) habe ich bereits geprüft.  Habt ihr noch Ideen woran es liegen kann?  Danke  

Dear allwe use job wrapping to get all our open positions visible on LinkedIn as well.Candidates who find our opening on LinkedIn are re-directed to our career page and can apply.I would like to see how many candidates “purely” apply via our career page, and how many find the position on LinkedIn and then apply. Is there a way to track it? Until now, all our tries have not worked.Thank you and kind regardsDaniela

Dear Personio Community,We are currently considering a switch from Tellent (Recruitee) to Personio ATS and I was wondering if there's anyone here who had this experience and can potentially share these experiences and take-aways with me? Thanks in advance! :)

It doesn’t matter if I use Personio email service or Microsoft Integration.I don't get an email from de custom email adress, but from the “-lobs@m.personio.com” adress I already  deleted the custom mail adress and I switch from MS integration to Personio email service and reverse, but it doens’t help. The Custom email adresses are an user mailbox with an license.What can I do?

We have external recruiters who send their reccomended profiles via our personio application form and then select their name as the channel. As installed, an automated “thank you for your application” email goes out. I dont want automated emails going out if the channel is being selected as external recruiter as these people didnt apply but rather were reccomended to us. Also when I move a candidate from one job to another, the thank you email is being sent out again. How can I make sure that a profile only gets it the first time applying, but not when we move that profile to different job boards within our Personio

Hey,We export applicant data once a week and for a the last two weeks we keep getting “Request failed with status code 500” error message. Can somebody explain what does it mean and how can we fix it?Status code 500 

Hi,is there a possibility to create a report which shows all open positions? published and draft - means official and confidential positions? Audiance would be Executive board assistance.Best regards,Larissa

Hi all, We would like to create a report that tracks:(1) offer acceptance rate over time against(2) multiple factors such as time to offer, department, salary, source, etc. Is this possible within Personio’s ATS? Kind regards,Reza

How to add external interviewers and external recruitment agency in Personio?

Hi, How can I send a contract through the app?In settings - I can save the template under Recruitment - Offer and it does show up however, when I fill in the contract it doesnt save it and I have to email the contract. Help!Thank you

Has anyone set up a way to make an offer approval chain once the offer is generated? e.g. the approvers are emailed and can review then accept / reject the offer details prior to it going to the candidate?

Hi everyone!We'd like to send a survey to every candidate after the recruitment process or after rejection.Is there a way to do it automatically through Personio?Thank you! :)

Hi,I am looking for the smartest way to automatically create new applicants in Personio from external software (e.g. from a custom job portal) using Zapier. My goal is to upload their CV directly to their Personio profile.Currently, I receive the CV as a Base64-encoded string from the external software. I have tried decoding this to binary and passing it to Personio via the API (through Zapier), but I keep running into errors and the file does not upload successfully.Has anyone successfully implemented this workflow?What is the recommended method for converting and uploading files (such as CVs) to Personio via Zapier? Should the file be sent as a Base64 string, binary, or some other format? Are there any specific requirements or examples for the file object structure that Personio expects?Any advice, best practices, or code snippets would be greatly appreciated!

Our CEO has both Recruiting and Admin roles in Personio. Still he is not able to view any of the recruitment candidates’ details in Recruiting. When he clicks a candidate name, he gets an empty screen without any error messages. When other people in our company with the same Recruiting role click a candidate name, we can view the candidate details.  This looks like a bug. Is it, and how can it be fixed?  

Hi, just checking through here. We use the recruitment tool in Personio. Can the candidate see what I write in the ‘Evaluation’ or ‘Comments’ sections?” :)

Hello all, We are trying to add a few automation process in our recruiting process. And to do that I have came accross the Recruiting API of the Personio.So far I am lacking a few features that I would like to request and see if they can be incorporated in your milestonesRetrieving more information from the applications (tags, comments, evaluation, reason for rejection/withrdrawal) Being able to add tags or comments Adding Recruiting webhooks, for instance for cases that there is a new candidate application.These features we all necessary for our automation to work.