Support Area

Hi , I have a situation where an employee has had a change of supervisor (which was put into effect today ) However her previous supervisor who was doing a review (which was only saved not sent ) can now not see any of it . I also looked into this and changed the details to reflect her previous supervisor but still do not see any drafts. Is there some way to recover this information ?Any help around this is greatly appreciated ! Thanks Sumi

1131

2 years ago

Sarah FriemertGetting Started

asked in Recruiting

Various topics (Facebook Pixel, Footer career page, redirection)

- How can Facebook Pixel be integrated? Currently, no conversions can be measured via Facebook, as the pixel is not yet integrated on the Personio career page (more specifically, on the thank you page once the form has been submitted). - Automatic redirection to own “Thank you” page after form submission.After submitting, applicants are redirected to Personio’s thank you page, can a custom landing page be integrated here? - Remove footer on career pageHeader and headline can be removed when the Personio career page is integrated to the own career page, however we would like to hide the footer as well, how is this possible? - After a job is opened on the career page, the view on the career page jumps to the very topYou have to manually scroll down to the open job (I've noticed this with other clients using Personio as well) - how can this bug be fixed? Translated by the moderator. See original post:- Wie lässt sich der Facebook Pixel integrieren? Aktuell können keine Conversions via Fac

2301

2 years ago

WinstonGetting Started

asked in Integrations & Workflows

Adding different updates on different slack-channels

How can I add different updates on different slack-channels? I would like to add absent on the channel "personio-updates" and I would like add something new on my other slach-channel. Is this possible?

1081

2 years ago

HellohereFollower

asked in Time Off & Attendance

Changing vacation policy at the beginning of the year for employees whose probation period ends in this year

Hello,I’m encountering a problem while changing the number of vacation days granted. My case:We had a 25 days vacation policy in 2022 We have now changed to 35 days I assigned the new accrual policy via the employee list to all employees by selecting “start of the current period”Problem is: For the employees who started in 2022 but with probation ending in 2023, the start of the current period = hire date and not beginning of the year.How can I solve this?Thank you :)

801

2 years ago

Azury_JOExplorer

asked in Time Off & Attendance

No column for holidays remaining in members list?

Under the “absences” category of a member one can view the total remaining holidays, which is the number of holidays neither taken nor planned. This number unfortunately does not seem to be available as a column option in the members list, though. Is there a way to show remaining holidays in the members list directly?

15716

2 years ago

HellohereFollower

asked in Time Off & Attendance

Carryover from 2021 showing in 2023 (in the set up phase)

Hello,Since I don’t see this topic anywhere, here is my case:We are setting up Personio right now in the company. To have the visibility of taken vacation days, I imported all past vacation days from 2021 and 2022 with a bulk import. I assigned the first vacation policy of 25 days as of hire days for all employees. Since we changed policy this year, I assigned a new 35 days policy for the current accrual period.Problem is: the carryover of 2021 is carried over until 2023. As an example: on this employee profile, the carryover is 27,4 even if policy is 25 days for 2022, which means the carryover of 2021 has been taken into account.How can I solve it?Thank you in advance.

331

2 years ago

ZaheerAGetting Started

asked in Time Off & Attendance

Absence / Annual Leave

Hi, We've built our absence/annual leave policy in the settings however, it doesn't seem to be correct. I've tried Prorated Calculation to both daily and monthly prorated but still seems to be wrong. For example, we have 25 annual leave and our annual leave year starts from 1st January of every year to 31st December.We had a leaver recently in Febuary but he was only entitled to 2 days instead of 4 considering 25/12 = almost 2 annual day each month. Can this please be explained because it is wrong for all of our employees nowThank you

531

2 years ago

PresumptiveTrotterGetting Started

asked in Integrations & Workflows

Pause sync with Azure active directory (AAD)

When an employee leaves they hand back their laptop/phone etc. We need to login as the user to make sure all their documents are sync'd to M365 before we wipe the device. In order to do that we reset their password, and login to their laptop as them.However, as the (ex)employee is tagged in personio as inactive / has a leaving date the AAD integration keeps disabling the account every time is syncs. (Not sure how often - every hour?)Does anyone know a way around this? ie. breaking/suspending the sync to AAD for a user or setting the AAD sync so it only happens once per day?Or some other work around.

3065

2 years ago

PersHRJAMESGetting Started

asked in Time Off & Attendance

Visible absences on the calendar integration

Hi,i wanted to know, if it is possible that all absences once accepted will be shown in the integrated calender (f.e.outlook) of certain employees/supervisors?ThanksRuben

1253

2 years ago

sashahFollower

posted in Time Off & Attendance

No leave accrued if employee leaves

I am trying to setup maternity leave in our absences. This should be available at maximum from the beginning (i.e. no proration) but at end of employment there should be no accrual / none paid out. How can I make that happen for end of employment?

415

2 years ago

Jessica Fraser

asked in Time Off & Attendance

Blocking out entire week on calendar for all employees

Hi there, As we are planning a summer week in August 2023. I would like to know if it is possible to block those dates on all employees absence calendars to prevent anyone form booking vacation over this period. Would this be possible ? Thank you in advance!

1201

2 years ago

TabathaExplorer

asked in Time Off & Attendance

Pro rata holidays for leavers

HiWe have an issue where personio isnt calculating holiday entitilment for a leaver.A member of staff on gardening leave has requested to know what paid leave they have, the contract end date is in Personio, but the paid leave hasnt been pro rata’d and so is just showing the full years allowance… Can anyone help with how we can fix this issue?If this isnt a current function, can I put forward that it be added as a function.Thanks

571

2 years ago

AliceMBusy Bee

asked in Other Topics

2FA and SSO

We have sso enabled for all users at the moment but we haven't enforced it. Can I have MFA with Google Authenticator showing for the system admins and have SSO enabled for the rest of the team? When I went to the Settings function and looked at the security settings for the Admin role, it already had 2FA ticked so I’m not sure if it is possible to have a mixture, and how to do it.

6992

2 years ago

lisaamorosoCommunicator

asked in Performance & Development

Can a director view the goals of any employee under them even if it is not his "direct report"

Hi,We have a Director who wants to be able to view the performance and Goals of employees that report to his direct reports. (So essentially anyone that is under him in the reporting structure). Currently I only see a way to set someone up to see only “direct reports” or “all”. Even the custom fields don’t seem to help. Is their a way to grant access so that someone can see anyone under them, but not peers, and not anyone above them?

1167

2 years ago

twallasGetting Started

asked in Recruiting

LinkedIn Job Posting shows "hybrid" when we only offer fully ONSITE

Hi, We are searching on LinkedIn for someone who wants to work onsite, I have put that information into the Personio Meta Description for the position, but on LinkedIn the position appears as “hybrid”. What to do? PersonioLinkedIn Thanks for your help! Best, Theresa

631

2 years ago

twallasGetting Started

asked in Recruiting

LinkedIn Job Posting Typo that is not existing in Personio

Hi Guys, I have another question about LinkedIn Job-Postings. In the job description in Personio, we have our email address, and this address includes a typo on LinkedIn. Is there any way to fix this? PersonioLinkedInAnd also - where do I see the job postings that I have published via Personio in my LinkedIn Admin Account? Best, Theresa

1791

2 years ago

HRbianca

asked in Time Off & Attendance

Accidental Absence Deletion

I accidentally deleted the whole "Paid Vacation" from the absence setting, which means that all recorded absence requests and approval are deleted. Will it be possible to restore the data from Personio?

891

2 years ago

fZahlbaumGetting Started

asked in Recruiting

Recruiting: Emails from candidates are not displayed in Personio

Hi there, We received a couple of emails from candidates to our usual career email.Some of them weren’t displayed in Personio and the hiring manager didn’t get notified about the messages.We noticed that message were sorted into Spam by Personio instead of being matched with applications. How can we change this?How can we change this, so all messages arrive at the Personio inbox and are matched with the correct application? Thank you!

561

2 years ago

ElRosmoGetting Started

asked in Integrations & Workflows

Sandbox Environment

Hi all!Within the team we have a good bunch of automation, these are desgined specifically on the need of our company running on our platform and making the life of some little teams a little less chaotic and with less manual input.It’s not the greatest idea for us develop in a Live environment with fake accounts, it is becoming increasingly risky to develop and test new in implementations in our small reality.I’d like to ask whether it’s possible to discuss to add a Sandbox environment in our plan and, if yes, how.Thanks a lot

6631

2 years ago

AliceMBusy Bee

asked in Time Off & Attendance

Can I change from daily to hourly tracking after creating a leave type?

Hi. We have set up our leave types to have daily not hourly tracking.I just found out that if a PT employee requests a week of leave, the system counts this as 5 days, even if their schedule shows that they work half days. The article Manage absences tracked in hours – Personio was helpful, but can I change to hourly tracking after creating the leave type? We have several different part time schedules (some people work a half day each days, others work half day one or two days per week etc etc) so I need to find a good way to manage this. I don’t want to have to tell them to make multiple requests each time. thanksAlice

371

2 years ago

bruchmDetective

asked in Time Off & Attendance

Carry over leave - limit the number of carryover days

Can you put a threshold on the maximum days (i.e. 5 days) of annual leave that you can carry over to the next year?I can only see that we can limit the carry over to a certain date but I could not see that you can limit the amount of days that you can carry over (and also keep the date of say 31.03)Thanks

1571

2 years ago

LindaCommunicator

asked in Integrations & Workflows

Working with 3rd parties - IT request

We are discussing opening up the connection between Personio and Outlook so we do not have to set up interview meetings in both systems separately. Our IT have asked if it is possible to get an admin account so they can check things, but not have access to any data. I cannot provide the current admin access as they will have access to sensitive data such as salaries etc. Is there an option that other customers/users are using to enable It to check this? If not, can anyone share with me how they managed to get IT on board with this so we can move forward? Many thanks! Appreciate any input you can share with me.Cheers, and enjoy your week 🌷Linda

413

2 years ago

SeanGetting Started

asked in Time Off & Attendance

Time tracking solutions for workers inegration?? (RFID, NFC, or fingerprint, ...)

My company has dozens of workers in the warehouses. They don’t have any device like tablet or PCs (even smartphones) in their workplaces. I want to check their daily attendance time and leave time and want to see their working time in the Personio.Because they don’t have IT things, the default time tracking feature of Personio couldn’t be applied. So the classic method like time-recording sheet or equivalent newer things - RFID or NFC or fingerprints identifiers are considered. But I’m not sure it could be compatible with Personio, or at least implementable with API (I can use Personio APIs)Is there any good solution for this purpose? Real H/W that can distinguish each workers and log their time of activity Only the first time(assuming attendance) and the last time(leaving) are needed. Should have its API or at least RESTful URL to implement into Personio (not by download/upload records) Cheap. I know there is already `IdentSmart`but it has limited features. Everyday download its re

1691

2 years ago

lisaamorosoCommunicator

asked in Reports

Expired password reporting

Hi, Is there a way to run a report on who may have expired passwords in Personio?

221

2 years ago

bruchmDetective

asked in Employee Data & Documents

DATEV and employee attributes

Hi,We have defined the employee attributes and uploaded all employees during our test phase.This was done using the Personio predefined Upload Excel.For this, we have taken the attributes that are set as mandatory in the DATEV Upload Excel from Personio as well, since we have a DATEV integration.This week our account was set from Test to Installed and now many unwanted "predefined attributes" are showing up in the employee file, even though they were not set in DATEV or the normal employee upload Excel.Examples are: Vorsatzwort, Namenszusatz, Geburtsland, Geburtsort, Kostenstelle, Kinder, Akademischer Grad etc. etc.This is way too much for us and we don't want to see, query or display all of these attributes.However, since they are now "predefined" we cannot delete them.Why is this and how can we get rid of them?They appear in different categories where there are other attributes that employees should very well see therefore I can't just fully revoke the access right to this category.

1342

2 years ago

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