Support Area

AndreaFormer Community Admin

🤓 FAQ: What access rights are needed to be able to undertake manual adjustments of an absence balance?

Dear community,Within the employee profile, on the absence tab, you can adjust your employees’ absence balances. This is relevant for those absences which have a certain entitlement, for example, vacation days.Many admins would like to enable determined employees, such as supervisors, to adjust other employees’ absence balances. For this they often ask us:❓ What access rights are needed to be able to undertake manual adjustments of an absence balance?We would be more than happy to hear your suggestions about this topic!To learn more about the game, check out the announcement below: Best,Andrea

999

2 years ago

marielle.van.wieringenCommunicator

asked in Salary & Payroll

How can I efficiently give employees a salary increase?

Tips & tricks are welcome to give a group of employees a salary increase of a certain percentage (%) or amount of money (€€€). They way I do it now is not really efficient:download an overview of employees and their current salaries from Personio. These are fulltime salaries. add a column to calculate their new salary copy all the data into the import template Salary from Personio change all the salaries to the actual salary based on the working hours per week. import the document into Personio manually create a document with the salary increase template for every employee Thanks!

2314

2 years ago

saraavrGetting Started

asked in Salary & Payroll

Payroll Information in the employee profile

Hi all, The whole company got a raise this year, woohoo! I am now trying to upload all salaries into the ‘Personal Data - Payroll Information’ section at once. I have imported the salaries through ‘Import - Salary Upload’ but this only adjusts the ‘Salary’-component, not the ‘Personal Data’-component. How can I do this without having to adjust every one of our team members manually? I don’t wanna have any errors, as this is about salary. Thanks! Warm regards, Sara

1184

2 years ago

Larissa HorstExplorer

asked in Salary & Payroll

Add payroll groups by country

Hi personio, we are using different payroll providers per country for one company.. that’s why we would like to group payroll by country.Now we have to download the payroll sheet, delete all employees the specific payroll provider is not responsible for and then send the corrected sheet manually to them..Any solution here?

1443

2 years ago

TaniaSchultzGetting Started

asked in Salary & Payroll

Salary tab in Payroll shows wrong attributes

We have added a new section and attributes to the employee's profiles and now it shows in the Salary tab in Payroll. I checked Payroll attributes and they not supposed to be there. Would very much appreciate your input 🙏

343

2 years ago

Thibaut from SwileExplorer

asked in Time Off & Attendance

How to track absence cancellation ?

Hello,I want to know how to track holiday cancellation. I explain why it is important to us taking into account an example.Context: On July 1st, an employee wants to take 3 days (holidays) at the end of the month (28th, 29th and 30th) July Payroll is approved on July 19th, considering the employee took 3 days in July On July 21st, the employee decided to cancel one’s holidays (this case often happens) Problem: We don’t see neither in the employee absence history nor in payroll extract (approved = no modification possible) that the holidays have been cancelled Impact: The payroll manager does not have the information and cannot do pay adjustments a posteriori The employee has 3 days taken in July in payroll while he did not take them Proposed solutions: Best case: have in the next month payroll extract the adjustments to do: Example here: credit in August the 3 days not taken in July Other solution: have a report with all changes (clearly identified) happened between approval

1975

2 years ago

kakiyauGetting Started

asked in Other Topics

Pre-onboarding emails went to spam

Hi there,I am looking to solve the issue of emails being sent to spam. We have set up some automated emails for pre-boarding and all the new joiners said the emails went into spam. Is there a solution for this? Thank you!Regards,Kaki

612

2 years ago

kakiyauGetting Started

asked in Salary & Payroll

Notifications about problems with payrolls

Hi there, I would like to know is there a way to disable the email notifications saying "Problems with your employees information required for payroll". The same notifications emails are sent weekly and it could be difficult to notice the problems with the spam. Thank you!Regards,Kaki

443

2 years ago

CarinaFollower

asked in Employee Data & Documents

Create Document without option to delete?

Hi, I hope someone can help me with this question. An employee need to create him/herself a document in a respective document section. As far as I can see the employee is then also able to later delete this document him/herself. Is there a way to create document sections or templates that it is possible for everyone to create a document, but not delete it? Thank you for your supportCarina

172

2 years ago

LaurajaunGetting Started

asked in Recruiting

Interview scheduling in bulk

Hi everyone, Is there a way to schedule interviews in bulk for several candidates? I.e. invite 20 people in the same phase in the same role with the same interviewers? Thanks,Laura

362

2 years ago

ZoeFloydGetting Started

asked in Recruiting

Deleted Application

Is there a way to restore a deleted application in the recruiting tool?

1382

2 years ago

ZaheerAGetting Started

asked in Time Off & Attendance

Annual Holiday Entitlement for part time employees

Hi, We have some part time workers that work Monday to Friday and as per the policy, they are also entitled to 25 days like our full-time employees. We have created shift patterns and attached them to ‘xyz’ part time employees, with Prorate absence entitlement ticked ‘Yes’However, we need help regarding this to understand how the annual leave for employees is calculated using the system. This is urgent as it is the holiday season, and most employees want to take holidaysCan we please have some guidance regarding this?Thank you

972

2 years ago

linndalFollower

asked in Recruiting

Creating an offer with a contract

Hi,I have two questions regarding creating a offer in Personio. Can we add more attributes to the offer then these ones below? and how come they are still in German when I choose English as a language setting? (For example Postleitzahl) Can we also create more than one offer? We usually send out first a offer letter that the candidate sign and after that we send the Employment contract. Is this possible?Thank you!Best,Linn

1056

2 years ago

ZaheerAGetting Started

asked in Time Off & Attendance

Annual Leave for part time employees not being prorated

Hi, We have some part-time employees who work 5 days and the system setting seems to calculate the same number of annual leave entitlement as it does for full-time employees. Can you please help? Thank you

822

2 years ago

lisaamorosoCommunicator

asked in Recruiting

Candidate document upload saved in the employee profile

Hi,I have a candidate who accepted our offer and is coming on as an employee. I attached documents to a message for him and he uploaded them/attached the completed version. The problem is that this was done in his candidate phase. The documents are now stuck in that area and I have to save them as pdf to my computer and reupload tot he employee documents. It would be nice if there was a way to label any candidate documents and move them to the employee profile upon hire.

492

2 years ago

leendhooreGetting Started

asked in Performance & Development

Can we hide the section Performance & Development until full set up?

Dear, Is it possible to hide the full section of Performance & Development for all our employees, until fully set up?Unfortunately I couldn’t find it in the access rights…Many thanks for your help!

anagrGetting Started

Hi!In Recruiting---> Promotion section, I am trying to remove Indeed as an autoposting platform. I can't remove it because the “select job board” option is not available.How can I do this?

863

2 years ago

VidaCommunicator

posted in Integrations & Workflows

Slack and MS Teams Integrations not appearing in the Marketplace

Hi guys,Where can we find more about: If your company uses Slack or MS Teams, you can now integrate these with Personio to automate absence requests and approvals. Your employees will be able to request and approve absences directly via Slack or MS Teams ?It seems like Slack/Teams integration is not available on the Marketplace anymore and that https://support.personio.de/hc/en-us/articles/360018734057 is out of date.What we need is exactly what is described there: ability to manage absences from the Slack.Any hints?Best,Vida

283

2 years ago

boneillGetting Started

posted in Employee Data & Documents

Difficulties with the E-Signature functionality

We are currently setting up Personio and one area which is causing difficulty is the e-signature functionality which does not meet our requirements for a signature. I am wondering if anybody else has this difficulty and if so, how they are working around it.

945

2 years ago

KateGetting Started

asked in Time Off & Attendance

Extend the Annual Leave Year

Hi All, Our current annual leave year runs from January to December, but we are going to extend this year to the end of March and then run from April to March moving forward.It doesn't appear that I can edit the accrual policy assigned to employees, so I wondered if I add the 3 months accrual onto this year's balances, will it then cancel out come January when the new annual leave year is due to start?Thanks for your help!

944

2 years ago

jamesjw481Getting Started

asked in Time Off & Attendance

Currently on leave widget not showing those on leave

Hi everyone,Hope someone can help.Recently just set up Personio and added all our employees in, including current and upcoming annual leave.However when im on the dashboard, as an admin, the “at a glance” section shows 0 employees currently on leave, however there are individuals on leave, and this even shows in the side bar for people out today, tomorrow etcWhen i click the widget it brings up the employee lis saying there is one filter on status, but I cant see what that filter option is.Anyone able to help?

1012

2 years ago

SusanMcMullenFollower

asked in Time Off & Attendance

Paid vacation calculation for part time employees.

Hi, We have a few part-time employees whose workday varies in length during the course of the week. We have them set up as hourly workers with their work pattern/hours detailed in their working hour schedule. Currently Personio pro-rates for the number of days per week worked, which calculates their allowance as shown below: Is there a way to pro-rate using the following calculation: As you can see there is 24 hours of a difference between the two calculations.

2194

2 years ago

Laser BGetting Started

asked in Employee Data & Documents

Employee Ability To Update Information in their profiles

Are employees allowed to update their information in the system? For example, can an employee update their home address, birthdate, bank information, etc? If so, how do they update this information?

1393

2 years ago

DorotaDetective

asked in Employee Data & Documents

Employment contract for existing employees

Hellois it possible to create employment contracts (from uploaded template in Settings) in bulk for existing employees and then request all to sign the file ? it seems now it's only manual work

linndalFollower

Hello,We are currently using Calendly when scheduling interviews and I wonder if its possible to integrate Calendly to Personio? Thanks in advance! :) Best,Linn

2652

2 years ago

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